Terms of sale.
POSTAGE: I only post to the address sent to me by paypal, please make sure you update paypal with the correct delivery address before you complete the transaction, I can't post to addresses provided any other way. I always aim to get your item to the post office within one working day of purchase and I always upload the tracking details into eBay for you. I find that Royal Mail typically deliver 90% of first class packages the next day during non-busy periods, typically the rest arrive the day after. Royal Mail can however take up to 5 working days to deliver first class items, and this does happen on occasion. If you require something urgently or need it guaranteed then please make sure you select the ‘Special Delivery’ option from the drop in your basket for the first item. If you do not do this I can not post via Special delivery. You will only be required to pay one special delivery charge, any additional items checked out together will be free.
COLOURS: I always try to take representative photos of my items. I don’t apply filters, photoshop or any other alterations to my photos. I just use natural lighting and try to get a photo which reflects the colour of the stones - please bare in mind that various monitors may display the image colours differently. It’s part of the charm of gemstones that they can appear slightly different colours in different lightings and on different skin tones. You always get the actual item in the photograph unless we have pre discussed a change (such as a sizing change) or the listing specifically states the item is ‘made to order’.
BUSY PERIODS: Christmas is a very busy period for the postal service. Please be aware of the cut off postage times, Royal Mail are recommending a last postage date of Wednesday the 21st of December for delivery before Christmas. **This does not guarantee delivery before Christmas.** Last recommended special delivery date is Thursday the 22nd December. Christmas is also a busy period for me, so I kindly request that if you want items with changes (size or style) made that you allow me 1-2 extra working days to complete the change.