Thanks for stopping by VOLATA BICYCLES
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5% of our profit is given directly to eduKenya.org
(even if you do not buy an item consider giving to this great organization)
FEEDBACK:
If for any reason you feel you cannot leave positive 5 star feedback on all categories of feedback, please contact us before leaving feedback and/or opening a case through ebay.
We can take care of you much faster this way. Our feedback (good name) means a lot to us and by contacting us, we are able to continually take care of our customers, keep our feedback high, and pass along the deals to you.
SHIPPING:
We generally ship usps priority mail or first class depending on size and weight. We have no control over shipping times, we simply try to ship as quickly as possible (usually within 24 hours). We will add tracking info as quickly as possible to all our listings. For larger items, we ship through fedex.
INTERNATIONAL ITEMS are shipped using ebay's global shipping program. When using this shipping program, ebay charges the custom fees or shipping charges. We do not charge or see those funds, ebay is in charge of them.
RETURNS and PRODUCTS:
We stand by my items 100% so if there are any problems, send it back and you will be refunded. If you simply made a mistake in purchasing the item, you will receive a refund less the cost for us to ship to you. We have over 10 years of positive feedback and we want to keep it that way.
PAYMENT:
Paypal Only. Sorry, we do not do local pickup.