1. Handling Time
- We ship within same business day of receiving payment.
(Weekends Holidays are excluded)
- Please, make sure your address in EBAY is matched with your shipping address.
(Resistered in Ebay address, Not!! Paypal address)
2. Shipping Time
- Shipping time to Global countries takes about 7 - 25 business days.
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3. Delivery service and tracking no
- Chawoorim ships the items using the Korean Postal System in general(Standard Internaional Flat Rate Shipping).
It is not a registered delivery service, therefore tracking no won't be provided.
- However, for the large shipment case we use EMS service with buyers'
agreement.
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5. Long lead time countries
- If you're the buyer from Russia, Latvia, Ukraine, Italy, Canada, Brazil, Germany, France, and Spain, the delivery time may takes up to a month because of the strict customs procedures. - We strongly suggest using a EMS/Airmail shipping for safe delivery for the shipment to these countries. Buyer may need to pay extra shipping fee in this case.
6. Communication
- Please contact us through eBay link if you have any questions.
- We will reply you within 24 - 48 hours. Please check you spam mail if no response for 48 hours.
- Sorry, We do not ship item and answer your question on holiday & weekend.
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