Please do not hesitate to contact us with any pre-sale questions or post-sale concerns for a speedy 30 minute reply. You can either send an email to our eBay sales team by clicking on the mail icon below, or send an instant message to newagelivechat below for an immediate reply to your questions during normal business hours.

NON-PAYMENT If payment is not received after 7 business days, your item may be re-listed or withdrawn. eBay will be notified and a non-paying bidder complaint will be submitted, which could lead to suspension from eBay.

SHIPPING All shipping is handled by either FEDEX, UPS or USPS. All items are shipped with 5 business days after we collect payment unless otherwise noted. We do not ship C.O.D. "Shipping" charges include packaging, insurance, shipping and handling charges. We cannot separate shipping from packaging or handling charges. We ship "F.O.B. Destination". We automatically insure from our location. The default shipping mode is FEDEX GROUND. Expedited services are available at additional costs. Our primary shipping partner is FEDEX, however we will also ship using a customer's UPS account, minus any handling charges incurred. Special Shipping arrangements will always be considered upon request. Please notify us of all special shipping requests. Although we insure all packages for loss and damage, it is the buyers responsibility to initiate a claim with the shipper. We do not issue any refunds for shipping damage. The shipper must inspect and may pickup the damaged item. Please keep all original packaging available for the shipper's inspection. If the shipper picks up the item after completing their inspection, please be sure to keep a receipt for such pickup.

SALES TAX All orders shipping to a New Jersey address will be assessed the requisite 7% NJ State Sales Tax, unless a proper NJ Resale Certificate or other Exemption Certificate is presented.

INTERNATIONAL BUYERS Must complete transaction in US Funds within 10 business days from the close of auction. You are responsible for all shipping costs including any imposed tariffs & customs. PayPal is not accepted, nor are credit card payments accepted. We may Ship USPS, which is oftentimes much more affordable - please visit http://ircalc.usps.gov/for rate information.

RESERVATIONS The Seller reserves the right not to sell to bidders with negative or hidden feedback; or in the event of eBay Server downtime or other system problems, which in the Seller's opinion might have effected the bidding process. Seller also reserves the right to end any auction early.

Guarantee and Warranty

Any item that we sell that is listed as New, Factory Sealed, or in any other condition whereby a manufacturer's warranty is still in effect, will be covered under that warranty and will supersede any guarantees or warranties offered by NewAge Technology Solutions, LLC If an item sold is not covered under a manufacturer's warranty and was described in working order by us, it will be covered under the terms of our limited guarantee below. NewAge Technology Solutions, LLC does not provide additional or extended warranties and makes no express or implied warranties or representations with respect to the items (including, but not limited to, implied warranties of merchantability and fitness) and disclaims any liability for consequential damages that may arise from the use of purchased items.

Unless stated otherwise above, you have 5 business days from date of receiving the item to review it for any undocumented material defect or deficiency, including damage, shortages and loss. We do not offer refunds after 30 days. We will issue an RMA number that you should write on the outside of the package you are returning to us. We will assume no liability should an item returned without an RMA number and/or should an insurance claim be denied as the package was not available for inspection at the destination address. If the item is not working and there are no obvious signs of physical damage, at our discretion we will either replace the item if an exact item is in stock or refund your original purchase price minus any shipping costs. All items listed "AS IS" are not subject to any guarantees other than any manufacturer's warranty that may still apply and to count and condition as described. Do not attempt to repair the item if it is in any way damaged or nonfunctional without first contacting us. Attempting to repair an item without contacting us voids the warranty. Items must be returned in original shipping box undamaged to receive a refund. We will not refund shipping, packaging, pickup fees or bank/Paypal fees. Please allow up to five business days after an item returns to us before we process a refund.

Items returned for any reason other than for those listed above, or found to be non-deficient, or without material defect are subject to a 25% restocking fee. If FEDEX or any other shipper is unable to deliver the item to you and the item is returned to us, you will be required to pay shipping a second time in order to receive the item or accept a 25% restocking fee if you do not wish to have the item reshipped. Customers who refuse packages at the time of delivery will be charged a 25% restocking fee and all applicable shipping charges.