Modern Ceiling Light White Beaded Electric Pendant

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About Us

Here at Furnished, our aim is customer satisfaction with a personal touch. We do not believe in fully automated sales. If you need to talk to someone and need advice or help, you can call me direct on the number showing within office hours. 




We pride ourselves on providing good value for money and unrivaled services and customer support. I believe we are one of the easiest companies on the internet to deal with and i hope our feedback record reflects this. Thank you for your interest

• About Us
• Payment
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• Contact Us
• Returns

Payment

We accept payments by the following methods - Please make your selection at checkout
 



Paypal - This is our preferred method and allows for quickest possible order processing time




Card Payment over the phone - Choose the "CARD PAYMENT" option at checkout and call the number at the top of the page




If you send payment via Echeque, your goods will be posted as soon as your payment clears (Typically 1 week)

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Shipping

Please supply us with a phone number to ensure quick and efficient delivery.
 

If you have opted to have your item customised please allow an extra 24 hours on top of delivery times below
 

Items dispatched within 24 hours of receiving your order Monday to Friday. Orders received after 9am Friday will be dispatched on the next UK working day
 

Express Delivery Option:
 

24 hour delivery service through City Link Courier. A signature will be required on delivery unless otherwise pre arranged before delivery. Please email us with any delivery instructions you may have. Delivery is typically 48 hours in total from placing your order.  Tracking information will be supplied via email after purchase. Delivery estimates given are good faith and should never be relied upon. 




Economy Delivery Option:




3 -5 days through Royal Mail. Only available on items upto 2kilo. Dispatched and delivered within 1 week




We only ship to addresses within the UK at this time




Please e-mail us before placing your order with any specific delivery instructions you might have.  

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Contact Us

Email: info@furnisheduk.com




Tel:    01698 285 973





Furnished
123 Main Street
Carnwath, 
South Lanarkshire
ML11 8HP

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Returns

We operate a full money back guarantee.
FURNISHED_UK RETURNS POLICY: Guaranteed 100% Customer Satisfaction


For the interest of customer satisfaction, we accept a 30-day “No quibble” Guarantee. If for any reason your order is not suitable, you can return it for a full refund. Should you need any further clarification, please CONTACT US through eBay or call us at 01698 285 973 (within store hours 9am-4:30pm).


1. Your Right to Cancel
If you receive your order and you are unsatisfied, or you changed your mind about the purchase you may return your order to us within 30 days of receipt for a refund.
Cost of shipping and insurance (if applicable) shall be shouldered by the buyer.
The buyer has the responsibility to take good care of the item until they are posted back to our address. Returned items must be in original, unused, and good condition as it was received. The return must be returned in original packaging and all accessories/parts are included.
This 30 day returns policy EXCLUDES Cut-to-Fit/Altered/Made to Measure or user-modified items.
A copy of the original eBay or PayPal sales record or invoice must be included in the package. This information can be written on a separate piece of paper if no printer is available. Please ensure the sales record number, eBay user ID and reason for return is included.
Returns should be sent to the following address:
FAO Chris

Furnished

123 Main Street

Carnwath

South Lanarkshire

ML11 8HP
Please allow 3 business days for us to inspect the returned items before your refund is issued.


The buyer has the responsibility to package the returned items properly as we will NOT accept damaged in transit items. If ever your return is damaged in transit, we will inform you immediate for you to claim from your courier’s insurance.
Important Note: We can only offer refunds under this return policy, not exchanges. Should you need another product, please purchase it as a separate transaction from our eBay store.


2. Damaged/Incorrect Orders
In the unlikely case where you received a wrong item or the item was damaged in transit please do accept our sincerest apologies. Contact us immediately after the receipt we will have the situation resolved as quickly as we possibly can. For faster resolution, please send us an image of the damaged item through eBay or to info@furnisheduk.com for us to process your replacement. Please include relevant info for the purchase such as your eBay user ID and delivery postcode.


3. Returns after 30 days
To guarantee your utmost satisfaction with your purchase, all items in our store are covered by our 12 month warranty (excluding abuse, failure caused by misuse, alterations, or user damage.Should you need any further technical support, please CONTACT US through eBay or call us at 01698 285 973 (within store hours 9am-4:30pm).
The same procedure and address shall be used if you return an item under our 12 month policy. Please make sure to include your reason for returning.
Upon inspection, if manufacturing fault is confirmed, items will be replaced if there is stock availability. Otherwise a refund may be issued.