We are working very hard to provide you with 5 STAR Customer Service. When you shop with us, your satisfaction is our #1 priority.
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We will automatically notify the winner by email ( to the address that you have registered with eBay ) immediately after the auction ends. When your package has been shipped you will be notified by email with the tracking number.
If you have not received an email or you are having problems emailing us, please check all email filters in your email software from your email Service Provider ( AOL, Hotmail, Yahoo, etc. ) for any missing or misdirected email from us. Due to some ISP SPAM filter settings, you may not be able to receive our replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
We welcome you to call or email us at with any additional information which you feel would be necessary to assist us in the processing of your order. Please include your eBay item number and shipping address with all email and telephone correspondence.
We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 1-2 business days for us to response.
Note: Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction. I am here and ready to assist you with any questions or concerns you might have before or after the purchase. Our goal is to make sure you are a happy customer and pleasant shopping with us.
We leave positive feedback as soon as you pay - we thank you for holding up your end of the contract. We want to thank you in advance for helping us achieve a 5 star feedback rating, if for any reason you want to give us anything less than a perfect rating please contact us so we can talk to you.
Please email us before leaving any negative feedback or open any dispute on PayPal. We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately and please give us the opportunity to resolve them. We understand the concerns and frustrations you might have, and will try our best to resolve the issues.
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