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I will combine shipping for multiple items if an invoice is requested before payment.
All orders ship within one business day.
RETURN POLICY
If you need to return an item, be sure to follow these item condition guidelines:
Please inspect your merchandise upon receipt and notify LEB Hobbies of any problem. If there is an issue with your purchase, you may receive a prompt replacement (if inventory is available) or a refund, subject to the restrictions below, as well as the discretion of LEB Hobbies.
MANUFACTURER DEFECTS
Please contact us immediately through eBay or by phone if you are experiencing any issues. This includes merchandise that is inoperative from the start or becomes inoperative after short-term normal use and is under manufacturer warranty. If it is determined that you do have defective merchandise, you can return it to us through eBay's return process or we can issue a UPS call tag to send it back to us at our cost. Please include a copy of your invoice to help us keep track of your return. If you experience problems after 30 days, contact Carrera directly at 609-409-8510 and they will have you return it to them for replacement. All Carrera products supplied by LEB Hobbies are covered by the original manufacturer's limited warranty of 1 year.
SLOT CARS OR RC: Please note that we cannot take back cars or RC vehicles as defective due to imperfections in paint jobs, or other minor flaws.
SLOT CAR DISPLAY CASES: Display cases that become cracked during shipping are not subject to return or replacement as they are not covered by the various carriers or under manufacturer warranty.
International customers please note: Due to the high costs of International shipping, we cannot pay for return shipping of defective products. We recommend that you contact Carrera directly at 609-409-8510 and they will instruct you how to proceed.
For returns other than manufacturer defects or incorrect item there will be a 15% restocking fee. Merchandise must be unused and unopened in original packaging and in resalable condition. SORRY, BUT WE CANNOT NOT TAKE BACK OPENED BLISTER PACKED ITEMS SUCH AS GO!!! CARS OR GO!!! TRACK AS WE CANNOT RESELL THEM. Customer pays return shipping and a refund will be issued upon receipt and inspection of merchandise.
INTERNATIONAL BUYERS PLEASE READ:
Customers are responsible for understanding any and all import policies, for paying their country's import customs duties, and for understanding the unique postal regulations of the country to which they are requesting delivery.
Import duties, taxes and charges are not included in the item price or shipping charges and are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. Please do not confuse them for additional shipping charges. LEB Hobbies will not reimburse the Customer for any portion of the price of goods purchased, the cost of shipping, taxes, customs or any other fee on orders undelivered due to recipient refusal.
International orders will ship by USPS. USPS First Class Mail International delivery times vary from country to country and are usually between 10 days to 6 weeks or longer depending on customs, their processing time and how it is routed through the delivery system. USPS Priority Mail International is usually delivered between 6 to 10 days, but may be longer depending on the destination. Kindly note that ONLY Priority Mail International WILL TRACK outside of the US. USPS First Class Mail IS NOT TRACKABLE. Custom holds and delays vary from country to country and are beyond the control of the seller. Please do not hold us responsible for delivery delays caused by customs related issues
We do not mark merchandise below value or mark items as gifts - US and International government regulations prohibit such behavior. Please do not ask us to mark an invoice as "gift" or alter the price. Thank You!
