About Us
We have highly trained and experienced staff, as well as the latest equipment to carry out the repair and remanufacture of a wide range of turbochargers. Our new facilities allow us to provide a clean neat environment for our in house machining and assembly room. This enables us to complete many jobs to a greater degree of accuracy and better tolerance control.
All turbochargers are reconditioned or repaired to original manufacturer specifications and beyond. All units are balanced using the latest computerized balancing equipment reaching speeds up to 200,000 RPM.
All exchange and new turbochargers carry a 12 month unlimited mileage warranty.
Our technical support staff can provide telephone advice on any aspect of fitting, fault finding and diagnosis of any related suspect turbocharger problems.
We offer a free collection & delivery service throughout the UK. We try to carry all of our work in 24 hours, so our customers are not off the road longer than necessary.
Payment
We accept PayPal.
We accept bank transfers. (Please E-Mail us for bank details).
We accept Cheque (Must be cleared prior to dispatch, Payable to Turbocare24 Ltd).
We accept postal orders.
Immediate payment is required if you want the item to ship same or next day.
Shipping
All our products have various shipping options for which best suits your needs.
All our products are dispatched in Royal mail approved packaging.
Stock items ordered before 2PM Monday - Friday will be dispatched the same day.
All orders placed after 2pm and over the weekend will be posted the next working day.
ALL our orders are dispatched with full insurance.
We cannot be held responsible for delays caused by our courier, or by International Customs Inspections.
Returns/Warranty
Customers can return goods without any reason. Refund will be given in full less delivery charges .
1. The buyer must notify us by email or telephone before sending the item back to us.
2. The buyer must agree to pay the return costs and packages the item adequately to prevent any damage or returns it in person and the article is found to be free from any cause that prevents it being resold.
Under warranty (In the unlikely event of a return)
1. Most items come with a 24 MONTH MANUFACTURERS WARRANTY covering manufacturing defects only. This warranty excludes any damage caused by the user.
2. If your item develops a fault due to a manufacturing defect please get in contact with us via eBay.
3. The Warranty is VOID if the installer FAILS TO FOLLOW the pre-installation instructions fully and/or damages the item.
4. We will only give a refund or replacement once we have received the old unit back and tested it.
5. All damages/ shortages/ incorrect parts must be reported to us on receipt of goods.