About Wirelesswoman: We have been an industry leader in wholesale cellular phones and accessories since 2005. Now, we are using the same integrity and dedication to become a premier online eBay retail store. Check out our storefront: wirelesswoman2001.

Payment Policy:

We accept only PayPal at this time. Local pickups are requested to pay via PayPal, but you may contact us to pay on the spot for big-ticket items. You need to remit payment within one week of purchase.

Shipping Procedures:

We will ship your item(s) the same or next business day after payment clears. Currently, we are using USPS First Class Mail. Please allow 2-5 business days for your items to arrive inside the US. If you need it faster, we can ship FedEx Express One-Day or Priority Mail, which takes 2 to 3 days. You’ll need to choose that option at checkout.

We pride ourselves on taking the utmost care in packaging. However, if your item arrives in torn or broken packaging or has been damaged, please contact us immediately.

Warranty:

We have done our best to ensure the quality of your product. However, mistakes can happen, and products can be damaged by shipping companies or handling. If you have any problem with an item that you have purchased from us, please contact us immediately. You have 30 days to contact us for a refund or exchange.

*Note: Items sold in as-is condition or in the category of “for parts or not working” with no Return Policy are ineligible for our warranty.

Returns:

If you feel that you need to return your item, and it is eligible for return, (e.g., consumer electronics such as batteries and phones), then please contact us immediately. You will be responsible to pay for return postage, except if you received the incorrect item. You need to return the item immediately after contacting us. We are happy to send exchanges if you prefer, but our policy is to offer a refund.

Contact:

Contact us through the eBay message system. We will gladly answer any questions you have, but typically only Monday through Friday.

Feedback:

Feedback is an integral part of the eBay system. Positive feedback tells other buyers that you’ve been able to purchase a product smoothly, or have been able to resolve a problem. We want you to leave us positive feedback. If something is wrong, please don’t hesitate to contact us before deciding to leave anything other than positive feedback. We aim to please!

We will leave you positive feedback as soon as soon as we receive cleared payment.