Nox Lux warrants product(s) to be free from defects in materials and workmanship. Your product(s) will be warranted for 24 months against manufacturer defects from the original purchase date for the original purchaser. Proof of purchase will be required for warranty service. Customer modifications and/or improper installation or damage from return packaging of the product may void this warranty. All warranty parts must receive a return authorization number and sent back for inspection prior to any replacement approvals are issued and shipped. Nox Lux, at its sole discretion, will determine the proper handling of all warranty claims. All warranties, expressed or implied, are void if our warranty claim department determines that there is sufficient evidence of one or more of the following:
All items will be shipped within 1-2 business days of purchasing, and will be shipped via USPS, UPS, or FedEx. All items purchased will be safely packaged and shipped to the Confirmed PayPal Shipping Address specified on your payment. Tracking number and estimated date of delivery will be emailed to buyer.
IF THE ADDRESS IS NOT PAYPAL CONFIRMED: WE WILL NOT SHIP THE ITEM - We will contact the buyer to resolve the situation.
If an item(s) gets returned to us by the shipping carrier for a failed delivery - the buyer is responsible for additional shipping charges.
Free Shipping:
We offer Free Shipping on certain listings - We reserve the right to use a shipping carrier of our choosing. The buyer is responsible for contacting us when USPS cannot be used as a shipping carrier. Additional charges may apply to our Free Shipping offer if USPS cannot be used.
International Shipping:
We ship globally through eBay's Global Shipping Program. Free Shipping does not apply to international shipping unless otherwise stated in the item's listing.
Positive feedback and a five-star rating is very important to us. Please do not leave a negative or neutral feedback without contacting us first. We offer a 14 day return policy and have a prompt customer service team that will assist you with any concerns or problems you may encounter. Low stars or negative feedback are unnecessary, give us an opportunity to make things right for you. We will provide 100% satisfaction.