Returns
If you are not satisfied with your purchase, simply return your item within 30 days of receipt.
-Item must be in NEW and UNUSED condition.
-All returns will be inspected prior to credit being issued.
-Items returned must be accompanied by the original packaging and the Return Packing Slip.
-Credit will be issued for the purchase price of the item(s) returns. We recommend that you insure the item when shipping.
-All return packages must be shipped using a service that tracks packages, such as FedEx, UPS or USPS (ask for services that have tracking options).
-Shipping Costs are non-refundable unless the error lies with Lighting Supply Group, all other instance Buyer pays for return shipping.
-We cannot assume responsibility for lost shipments.
All returns should be sent to:
Lighting Supply Group
282 Dupont Avenue
Newburgh, NY 12550
-Please allow a minimum of 10 days for us to receive and process your return.
-You can expect a refund within 30 days of when we receive your return. We'll notify you via eBay Messages once we've processed the returned product(s).
-We'll credit or refund the value of the merchandise total. Refunds will be given in the same form of payment as the original purchase.
Exchanges:
We are sorry but we do not have an exchange policy at this time. We ask that you purchase the new item and return the unwanted item. You may return a product within 30 days of receiving your item. Please see our Return Policy above.