Returns We are committed to providing the best customer satisfaction possible. We will gladly refund or replace any defective item and most non-defective items. However, we reserve the right to charge a restocking fee of up to 20% of the order. The customer is responsible for paying return shipping costs. Within 30 days of receipt of your order, you may return products that: Once we have received your return, conducted an inspection of the return, and verified that your return meets the above guidelines, a full refund will be issued. The cost of shipping will be credited only in those instances that the return is a result of our error. Items incorrectly shipped to T-Dimension® will not be returned. Items not purchased from T-Dimension® will not be accepted. Refunds We will issue a full refund for any returned products when your return meets the above requirements. The cost of shipping will be credited only in those instances where the return is a result of our error. Damaged Products If your product has been damaged in shipment, please email us immediately with photos attached within 48 hours of receipt of your product to begin the returns process. Labor We will not refund any labor costs incurred by you or the installer of the products purchased at this website. Electronics Products Any electronics that are returned back used or in VIN lock condition will have a service charge assessed along with any other additional fees that would apply. Guarantee T-Dimension® guarantees the workmanship of the products sold. If you have received a defective product, please review the manufacturer information included with your new product. |
1. We will work with you until you are satisfied. We sincerely hope that you can leave us a positive comment Green Color + and 5-star (Yellow color) Detailed Seller Ratings, we will automatically leave positive feedback after received a positive feedback from you. 2. If for any reason you are not satisfied with your purchase, please contact us before leaving neutral or negative feedback. PLEASE DO NOT leave us 1, 2, 3 or 4-star Detailed Seller Ratings because they are equal to negative feedback. We are willing to solve any problems. | ||
The shipping fees are the same to UK, US, Canada and all other countries.
Item will be shipped out from Hong Kong after payment is confirmed. It will be dispatched within 2 days subject to suppliers' stock availability.
Most of the orders will be dispatched with a tracking ID, please follow your parcel on the relation official website, or you can track on the web www.17track.net. If you can't check, please do not hesitate to contact us, we will try our best to help.
We also provide an additional expedited transportation including UPS.USPS.EMS.DHL.TNT. Transport costs need to pay an additional, specific fees, please contact us.
We ship to eBay address. Please make sure your address in Paypal is matched with your shipping address before you pay.
We accept the following payment methods: