We aim to dispatch orders within one working day of cleared payment (99% of orders are dispatched same/next day) in the unlikely event we are unable to dispatch the item within two days we will inform you via email. Items should be received within 1-3 days of receiving your dispatch notification.

All our product pictures are used for illustrative purpose only; we have made every effort to accurately represent the information and colours of products on this website. However, as colours vary between different monitors, we cannot guarantee that your monitors' display will accurately reflect the actual product colour. We will take every care to ensure that product information and pricing are accurate at the time they are entered. Manufactures may update the look and specifications of the product and it might not be possible to update the listing on our website accordingly for some period. We will try to indicate the difference on our listings wherever it is applicable. All sizes and measurements are approximate and we advise customers to consult the sizing charts when ordering as fittings may vary, especially between different brands. All our products on Buy-It-Now and Bids are Brand New unless specified. We cannot be held responsible for manufacturing fault, but we will be happy to replace the faulty item or issue a refund, provided that, it has been reported to our customer service within 48 hours of accepting the shipment. Buyer is responsible for the return postage costs.

Please use the eBay messaging service to contact us. We aim to reply all messages same/next working day (Mon-Fri) excluding public holidays.