Item will dispatch within 1 day once payment received. Any orders placed before 1:00 PM PST will ship the same day. If you order multiple items, combine shipping is available. Default shipping is USPS and estimated delivery within 2-5 days. 

Please make sure your shipping address is current and correct, ZIP CODE matters also. We only use the address listed on your PayPal payment for delivery. Due to the security reasons, we are not allowed to make address changes via email. We have no responsibility for an incorrect shipping address provided. 

For international shipment, we only use the eBay Global Shipping Program.

We don't collect your financial information. Only Paypal ID & shipping info is required. If you are a winning bidder to complete purchase, please click on the check-out now button. You will be able to complete your payment and finalize your purchase without waiting for an email confirmation:

Click "Buy It Now" You will be able to complete your payment and finalize your purchase without waiting for an email confirmation. you will be asked to finish your purchase via eBay Checkout system.

The eBay checkout system will give you a choice to pay with Paypal. All Paypal payments must be made thru the eBay checkout system. 

All Alpatronix brand Refurbished products come with a 90-Days limited warranty, which protects you way beyond any return period to make sure you are protected against any defect in material and/or workmanship.  In the event of a defect, we will inspect the product upon arrival and either repair the device, or replace it with a new or refurbished product.  If we cannot repair or replace the device, we will issue a full or partial refund depending on your specific case and the condition in which the device was received.  Alpatronix will decide which option is the most appropriate and will be the sole decision maker in these matters, but don’t worry we always have our customers’ satisfaction in mind and that is our number 1 priority!  We look forward to hearing from you at Alpatronix Customer Service Department.

Notice:

  Alpatronix limited warranty is only valid within the United States, and only for purchases made from authorized retailers. If you are not sure whether the retailer you are purchasing from is an authorized retailer, please contact us and we will be happy to further assist you. Alpatronix sells directly on eBay.com, and on the  Alpatronix.com website.

For USA Customers:

Alpatronix offers a 14-day money back guarantee for refurbished and used products (from the date of purchase).  If for any reason you are not satisfied with your purchase, you may return it for a full refund.  If the return is due to a defect or shipment of the wrong product, Alpatronix will bear the cost of return shipping.  If the return is due to item no longer being wanted/needed, customer is responsible to return the product for a refund.  We must receive the product and inspect it before issuing a refund.  Refunds may be full or partial depending on your specific case and the condition in which the device was received.  Partial refunds are issued if the reason for malfunction is deemed to be customer damage or any other reason besides a manufacturer defect.   Alpatronix will decide which option is the most appropriate and will be the sole  decision maker in these matters, but don’t worry we always have our customers’ satisfaction in mind and that is our number 1 priority!  Refunds are processed as soon as item is received and tested.  You will receive an email confirmation of the refund as soon as the refund is issued, however, your bank may take longer to make the funds available in your account.

For International Customers:

Alpatronix offers a 14-day money back guarantee for refurbished and used products (from the date of purchase).  If for any reason you are not satisfied with your purchase, you may return it for a full refund.  Customer is responsible for all return shipping fees regardless of the reason for return.  After 14 days, you can still benefit from the Alpatronix 90-Days warranty.  limited warranty.  If after your initial 14 days your item has been found to be defective, please contact Alpatronix to receive an RMA number to send the product to  Alpatronix. Customer is responsible for shipping costs to Alpatronix.  Upon receipt, we will inspect the item and issue you a refund.  Refunds may be full or partial  depending on your specific case and the condition in which the device was  received.  Partial refunds are issued if the reason for malfunction is deemed to be customer damage or any other reason besides a manufacturer defect.  Alpatronix will decide which option is the most appropriate and will be the sole decision maker in these matters, but don’t worry we always have our customers’ satisfaction in mind and that is our number 1 priority!

If, for any reason you are not satisfied with your purchase, please contact us before leaving neutral or negative feedback. Customer service is our #1 priority and we will work with you to earn your satisfaction.

From the introduction of the first smartphone, the founders of Alpatronix have always been captivated by these magical devices that let you control your world from the palm of your hands. For us, the evolution of the smartphone didn’t just change the way we function, it opened our eyes to what we want to do with our lives. We knew we wanted to create gadgets that make our beloved smartphones and mobile devices more enjoyable. So we set out to create high quality products and bring them to market at a price where everyone could enjoy; after all, isn’t that what a connected world is all about?

Like many passions, ours started in a humble garage and soon expanded to a company that employs a team of diverse and fun individuals who share the love of gadgets and people. Together, we have created a socially responsible company that cares more about the journey than a “means to an end”. We don’t want to just make gadgets, we want to make a difference; whether through our great customer service or our social causes. We are active with many great charities and donate $1 for every review that is left on one of our sales platforms. In the beginning, this equated to about 60 bucks… today we are proud to say we donate thousands of dollars a year to some awesome causes. We also look after our customers because we believe in relationships, not just sales. We have a 1-year warranty on all our products that trumps most industry standards. Our customer service department is located right at our headquarters in Southern California, where our team is familiar with the US customer service culture, making sure every customer has a positive experience. Whether you are a tech savvy person wanting to ask a quick question or someone buying their first Bluetooth device and looking for a live person to guide them step-by-step, we are here. If you don’t believe us, just call our customer service team and see for yourself.

In our quest to spread the love for gadgets all around the world, Alpatronix is constantly expanding and entering new markets. This year we opened our doors to our friends in Europe and are working on Canada, Asia/India, South America, Africa, and the Middle East next. We are always looking for strategic partners to help expand our family and build a mutually beneficial relationship with. If you are a retailer/distributor, online or brick-and-mortar, we welcome you to contact us in regards to becoming an Alpatronix partner and help us deliver quality products and superior customer service to all corners of the world.

Whether you buy from us or partner up with us, you're entering a socially responsible family devoted to quality products and extraordinary customer service. Give us a chance to turn these words into actions, we promise we wouldn’t let you down.

Mission: Mobile devices play a crucial role in our daily lives, and certainly much more than just phone calls. We use the technology to communicate, engage, or entertain, so they are woven into the landscape of the modern world. That’s where Alpatronix comes in, we design high quality, aesthetically pleasing and affordable mobile gadgets to better facilitate our interactions with our smart devices. In addition, they deliver that “California Cool” factor, adding style and innovation to your most beloved devices. We make sure our devices solve a common problem or expand on a mobile solution. We understand that times are changing and shopping is evolving. Recognizing this, we strive to keep our customers happy by giving them the personal attention, care, and support of the “old” way of shopping while tying in the speed, simplicity, and variety of the “new” way of shopping. 

Vision: To expand the reach of our favorite mobile devices by creating high quality, easy to use, and aesthetically pleasing gadgets that interface seamlessly with and simplify the use of our smart devices.