Q: Can I change my order or address after I paid?
A: No, items will be shipped asap to your confirmed address when you’re paying.
So please make sure you are buying the exact item and providing the correct address.
Q: What can I do if I got a wrong item/the item with missing parts/item not as describe, and what can I do if I never received my item for a long time?
A: Sometimes bad things happened, please kindly send us a message for the exact problem you met, follow our steps to provide the information to solve the problem.
Our customer service will always be here to help you out.
Q: Is the replacement covered by warranty?
A: The warranty applies only to the original product and is not extended for replacements.
Q: What should I do if I received no reply?
A: Questions will be replied one by one within 24 working hours. If you still not received the response for a long time,
Please kindly send us a reminder for your urgent enquiry in case we missed your message or the message has been delivered to spam by the system.