PAYMENT
We accept only PayPal payment. Please make sure you have a valid/confirmed PayPal account before bidding
All PayPal Payments must be Confirmed (Shipping and billing addresses must match)Payment is required within 7 days from the date of the auction ending
SHIPPING
We ship the package within 5 business days after the payment received.
In most cases, international shipping takes around 13-24 business days.
10-15 business days to United States/.
3-6 weeks to United Kingdom/Australia /Brazil / South America/France / Spain / Germany / Eastern Europe
(If you like a item sent by registered mail with the tracking number, Please contact us ).
We try our best to provide you the most reliable shipping service, but sometimes international delivery is highly depended on the local customs and post service. If you do not receive your item on time, please contact us immediately for further assistance. We will be responsible for any damages or losses incurred in the shipping process.
TERMS OF SALE
We only ship to the confirmed address provided by Ebay. Before you pay, please make sure your address in Ebay matches the address you would like us to ship to.
Buyers' Information: We strive our best to provide you the most reliable, affordable way of shipping service. However, sometimes international delivery is highly depended on the courier company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance. Please note that we do not ship on weekends, or national holidays. If you make a payment by eCheck, it may take longer since it has to clear your bank first before the order is processed.
ABOUT US
WE HAVE GOOD PRICE:
we are one of the swords manufacturer of Longquan,we are not reseller,we have our own factoy,we have our own sword smith,that is why our price is competitive compared the same quality products with others.
WE HAVE GOOD QUALITY PRODUCTS:
our goods are all handmade,only some of the fake hamon is made by machine on some carbon steel product.
WE SHIP THE PACKAGE FAST AND SAFELY:
The package will be shipped in 1-2 days after the payment cleared.we packaged the items safely,in case there is any problem with the package,we will try our best to provide the best solution.
WE HAVE GOOD SERVICE:
If there is any problem,please contact us at any time,we will give you the reply as soon as possible as long as in working time.we will try our best to solve the problem till the buyer is satisfied.your satisfaction is our final goal.
PLEASE PURCHASE HERE WITH CONFIDENCE!!!
CONTACT US
We depend on our customer satisfaction to succeed.Therefore,your feedback is extremely important to us.If you are satisfied with our service and products, please leave us a 5-star positive feedback.
If you don't like the products or there is any problem when you receive our products, just contact us at first. We will offer you a satisfactory solution.
Customer Service Hours: (Beijing Standard Time)
M-F: 8:30 AM - 5:30PM
Sat: 8:30 AM - 14:00PM