30 Day Return / Exchange Policy
All returns require a RMA #. Please contact us within 14 days of receipt for any items received damaged. (503) 439-6438 or (800) 451-0836
Shipping Damaged / Lost items: Upon receipt of the received item, Customer is responsible for inspecting the item, along with all contents in shipment, to verify and validate items are free of damage and/or defect(s).
Returns/Exchanges: Returns or exchanges are accepted within 30 days from the original date of shipment and after 30 days we will only exchange items that are covered under warranty. For a return or exchange to be processed a RMA must be submitted specifying the reason for the return or exchange.
Buyer is responsible for ALL shipping costs to return item to Manufacturer and/or Dealer.
Exceptions are to include:
- Shipping Damage
- Manufacturer's Defect
- Customer was shipped an item other than what was originally ordered
All returns or exchanges will be processed after the item has been returned and the RMA approved and completed. Allow approximately 2-4 business days from the date the item is returned for an RMA to be processed and completed and allow up to 3 weeks from the date the RMA is completed for a credi t or refund to be issued. Refunds and/or credi ts will be issued in the form of original or applied to your account.
We are NOT responsible for WRONG ORDERS. Often there are multiple radiator applications for your car or truck. Please reference vehicle specs next to photo above and compare with your radiator before ordering. Also radiator will be EXACTLY AS PICTURED. Please do not hesitate to call us for help with vehicle fitment (503) 439-6438 or (800) 451-0836.
Please call us with any questions or concerns.
Toll Free: (800) 451-0836 or (503) 439-6438
Note: Messages may not be replied to for up to 24 hours during normal business hours. Please call us for all urgent matters, leave message if necessary.
Hours of operation:
Monday – Friday 9:00am - 5:00pm PST
Closed weekends & all major holidays
Reliable Radiator™was established in 2007 to help meet the needs of customers looking for an affordable way to cool their high performance engines. We specialize in High End All Aluminum Radiators for Classic, Muscle Cars & Pickups Trucks dating all the way back to 1917.
We also carry direct replacement radiators for most makes and models. Our warehouse is located in the Portland, Oregon Metro area. Please feel free to call us, we are here to help you find the correct radiator for your application. We offer free shipping through out the US and also have many drop-ship warehouses nationwide to help give you the fastest delivery possible.
We are located at:
11487 SE Hwy 212 Clackamas, OR 97015
(503) 439-6438 or (800) 451-0836
Local customers: Please call ahead for availability.