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The Fine Print...
Shipping:
We generally ship in 24-48 hours, holidays and weekends excluded. Shipping is based on weight and destination. Shipping confirmation is included with most U.S. shipments. Before purchasing, shipping can be estimated using eBay's shipping calculator. We do not charge a handling fee of any kind. We ship globally, wherever U.S. mail is permitted.
To comply with eBay's shipping policies and to protect our buyers, we only ship to addresses registered with eBay and /or PayPal. If you need your item shipped to a different address, please add it to your profile before purchasing.
Combined Shipping:
We combine shipping charges for items purchased or won within a 3 day period. Domestic (U.S.) purchases totaling $50 or more receive free shipping (details below). International purchases totaling $50 receive a shipping discount. Payment is expected within 3 days of auction win unless prior arrangements are made. Please note that eBay only offers a 4 day grace period.
Free Shipping:
To qualify for free shipping:
* The order must be shipped within the U.S.
*The order must total $50 or more (before shipping is calculated - applies to international orders as well).
*The order must be paid for all at once. Continue purchasing until done, then request a combined shipping invoice or use eBay's cart. Items paid for individually do not qualify for our free shipping offer.
* Orders must be paid for within 3 days of the first purchase.
U.S.P.S.:
The U.S. Postal Service (U.S.P.S) is our shipper of choice. Please contact us if you’d like shipping via another carrier.
International Buyers:
Purchases of $50 or more more and paid for within 3 days receive half off shipping up to $10. We ship internationally via USPS. Packages weighing 4 pounds or more are required by USPS to ship via priority. We do not offer free shipping on international orders. Import duties, taxes, tariffs and any other charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. We do not mark items as “gifts” for customs purposes. US and International government regulations prohibit such behavior as does eBay.
Packaging:
All items offered by Cat's Magical Shoppe are new! We often use the euphemism NIB (new in box) to describe our items and, although you may receive your item without a box, you will receive it exactly as it comes to us from the manufacturer or vendor. You can rest assured that even if your item comes with no wrapping, it is new and has never been used prior to arriving in your hands.
Feedback:
Feedback is automatically left upon positive feedback from buyer. To avoid bad karma, we follow "Grama's Advice": If you have nothing nice to say, don't say anything at all ~ meaning, we will not leave negative-sounding feedback. However, we will follow eBay's Non-Paying Bidder policy in order to recover our selling fees. We also share our lists of non-paying bidders with other sellers.Please understand that we are a business and must move our inventory in a timely manner. A bid or purchase is a binding contract, so please bid responsibly.
Returns:
Returns and exchanges permitted within 30 days of receipt of item with prior authorization. Returns and exchanges may be made for any reason but may be subject to restocking fees and/or postage fees. You will find a claim form on the back of the sales receipts enclosed with your order. Returns made where Cat's Magical Shoppe has paid for shipping will be refunded less our shipping cost should the return be through no fault of our own.
We take the extra time to provide detailed descriptions of all of our items. Please email us with any questions before bidding or purchasing an item. If we have made a mistake, please email us right away. Please do not leave negative or neutral feedback without contacting us first. We are committed to 100% customer satisfaction and will gladly work with you if there are any problems with your item.
A Note on MyRewards:
We are pleased to be able to offer this Rewards program to our buyers. The program offers a 1% cash reward at opt-in, paid directly to your PayPal account. Subsequent purchases will earn an additional 2%, also paid directly to your PayPal account. Please note that should you return an item and have already received a cash reward from this program, the cash reward will be deducted from your refund, if any. For more details on the MyRewards program, please visit the MyRewards page located at the below this description.
Special Note:
Your item may arrive in recycled materials. Cat's Magical Shoppe takes care to leave the lightest footprint and least damage to our Earth. We would appreciate you reusing and recycling any materials that come with your purchase.
