To make certain that you are completely satisfied with the products purchased, it is strongly encouraged that you review the associated photos and descriptions before purchasing to ensure satisfaction upon receipt. YouBulkit2 attempts to display product images shown as accurately as possible. The pictures in each and every one of our listings are of the actual item. We take pride in taking our pictures, and not using some internet stock photo. 

Our preferred method of shipping is FedEx or USPS (whatever is best and quickest for the customer). If either will be a problem for your shipping destination, please leave us a message in the message box upon payment. 

NOTE: Due to the increase shipping rates as of Aug 1, 2016, shipping cost are subject to change depending on your location  (excludes free shipping).

If there is any problem with your purchase, please contact us before leaving neutral or negative feedback. We’ll do everything possible to resolve the issue. Thank you. 

Buyer out of the country;  First class international mail does not track once it leaves the country. Therefore we recommend shipping priority because we cannot guarantee the delivery once it leaves the country.  We are NOT responsible for an item once it leaves the country. We are NOT responsible for customs duties. So, therefore, if an item is held at customs, it is up to the customer to find out why. This mainly happens when the customer's address is not current or duties need to be paid. Thank you.