We accept payment by any of the following methods:

PayPal

PayPal is our only method of payment. Your PayPal account must be a Verified US PayPal account. Selecting "Immediate Pay" is the way to go. If you select eCheck, it may take 2-8 days to clear PayPal.

Please note: Inventory is not reserved until the item is paid for.

We offer FREE shipping on all orders!

ALL purchases are shipped within 4-5 business days; most are shipped within 1-2 business days.

Shipment errors due to a bad address entered by the buyer and will not be credited for shipping charges if returned or at all if lost or abandoned by the carrier.

We supply tracking information directly to your eBay account within 24 hours after the shipment leaves our warehouse. Please make sure that our email messages don't go into spam or junk

In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.​​​​​​​

Call for a Return Authorization (RA) Number at (718) 534-2472

Please ship your parcel back to BIC Warehouse freight prepaid and Insured. Sorry, BIC Warehouse cannot accept COD or freight-collect shipments. Return shipping cost (the cost to send an item back to our store) is not reimbursable.

Returns can take up to 8 days in-house from the date we receive it to process.

When returning an item, please make sure you use a shipper which provides you with Insurance and a tracking number.