Q: Why it has travel history on it?
A:We tested the device to make sure it works fine before we ship the item, so it may has some used history, it is normal when you find the history.
Q: Why when I click Navigation Icon, it has nothing happen, can’t enter the map?
A: Please set the Navi Path: Navi Path—Navigation Path—Resident Flash, set step by step, until it shows “.exe”, if still can’t set, please contact us!
Q:Why it can’t find the satellite signal?
A: Please try to reset, if can’t help, contact us, we send you the file to restore the system.
Q: Why the maps so old, how can I get the maps update?
A: We preloaded the newest maps to you, usually, we provide maps update per year, if you want to update, welcome to contact us, we will tell you how to update.
Q: How and where do I input a postcode?
A: First, click the Navigation icon. Once the maps section has initiated, you click the “Find” icon, then click the “Find Address ” icon, where is says ”Town” you click this and you can now enter either a postcode or a town. Most people think there is no postcode option, because it says ”Town” only but just click this and you can now input postcode OR town.
Tip: You MUST input a “Space” between a postcode, such as OL12 “Space” 9SG as opposed to OL12 9SG. Just be sure to input the space between the 3 or 4-digit first set of characters.
Q: Directions and voice alerts are not loud enough?
A: First, please remove the plastic film that covers the back. Second, turn off the FM .Third,you are inside the maps area, click the “More…” icon. Then click the “Settings” icon, now click “Sounds and Warnings” and then click “Volume” and slide the round icon to full volume. You can also click the down arrow afterwards and scroll down to the “Key” section and slide the round icon to full volume too. This allows you full volume with the unit.
Q: Why does the battery not last very long?
A: With a fully charged battery,you can expect about an hour’s use before it dies.The rechargeable battery associated with this gps(and basically 99.9% on ebay!)are not designed to last a long time like a moble phone,for example.Consider the full battery charge as more for emergency use.It’s best to plug in your car charger into the unit whilst driving.Please note,if you are using this sat nav with a Lorry that has a 24v charge,please UNPLUG the car charger before starting your vehicle when plug back into the sat nav.You won’t lose your maps or destination routes like other sat navs!
Q:Can I type in coordinates?
A:Yes,you can use coordinates to navigate to your destination.
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Step 3: Describe your question clearly; we will give you the best solution
We will help you to track the parcel all the way and give best solution for your order, please do not open case before give us a chance for communication!
1. We have always been trying to provide the best service and reliable product for every customer, However , accident may happen sometimes please contact us solve any issue before leaving a negative feedback.
2. We have a very professional and attentive customer support team. Welcome to contact us any time and any issue will be solved by our great communications.
Paypal only, eCheque will be held until cleared, All ship to paypal address. Appreciated for the prompt payment, Contact
us if bid by mistake, system open unpaid item automatically.
Fast shipping by USA LOCAL FAST SHIPPING. Mostly, all of the products will be shipped out within 1 working day after
we receive the payment and your contact phone number. We always ship to your paypal address, so if your shipping address
is not matched with it, please note the address you want us to ship in paypal.
Why Choose the USA Stock?
1. USA Local Shipping, No Extra Customs Cost to the USA.
2. Fast Delivery: 2-5 Working days Delivery.
3. Best After-Sales Service!!!
1. Accept Return in 30days for refund or replacement, goods in resalable condition.
2. Offer one year for repair warranty.
3. Contact for address and reference number before return(note: unannounced parcel may be returned to wrong address, seller will not be responsible for this.
4. First 2 months of purchase , buyer pay return postage, seller pay postage for replacement(from China to your location). After 2 months of purchase, non-quality problem, 2 ways of shipping cost paid by the buyer. After 4 months, two way shipping cost paid by the buyer in any circumstances.
5. No factory warranty for the man-made damage(Such as dismantle mainboard, damage screen etc). Our company offer service, factory may charge for repair, contact us for details.
