| | - -As you might have noticed already, the "Shipping and payments" tab above only shows three different shipping methods, all by UPS. However, in order to get packages to customers as fast as possible, sometimes we'll use a different shipping method (but delivery time will be the same of course).
- -In order to serve our customers abroad, we work together with eBay and use their Global Shipping Program, which means that eBay takes care of the international shipping. How awesome is that!
- -In many cases orders start processing immediately, so please understand that sometimes we won't be able to cancel an order even if you ask for cancellation right after purchase. We'll always try our best though, and if we can't cancel the order we'll look for a solution with you.
- -We accept returns within 30 days from purchase. After that unfortunately our suppliers won't allow returns anymore, and so neither can we.
- -When you receive your item, please inspect it immediately to make sure there aren't any problems.
- -Our suppliers require items to be returned with the original packaging and accessories, so please keep those around for the first month.
- -We can only send refunds, no replacements.
- -As you can tell from our feedback, we've been doing a pretty awesome job selling on eBay. However, we're just human, and so it's possible that we make a mistake sometime. If that happens, please let us know, and we'll try to correct it and change the way we work if necessary.
- -Please, don't leave a negative feedback before contacting us. Give us a chance to make things right first!
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