- We only accept PayPal.
- Please verify your shipping address before making payment.
- Ebay Notes to seller are NOT imported into our system and are NOT read. If you need any special assistance with your order, please send us an eBay message instead.
- Paypal Instant Payment is shipped within 24 hours.
- All international orders have online tracking numbers.
- International buyers are responsible for any tariff/import tax duties. Please check with your country's customs for more details.
- Most orders are processed within 1 business day Monday to Friday except Saturdays, Sundays and Public holidays).
- Our automated process fills orders extremely quickly, so the time window for shipping address changes or cancellations is very short.
- Online tracking numbers will be sent via email once your order is shipped.
- Ask us for a Return Authorization number. You can submit a Return Request through Ebay or send us a message through Ebay.
- Send your item back by writiing the RA# on the outside of the package and include a copy of your Sales Receipt inside.
- Most Returns are processed within 1 week from the day we get it back. We will send you an email when a refund is issued through paypal. However, during our peak season (September and October) your return may take a little longer to process.
What if its a defect?
If your order arrives damaged or with defect, please contact us right away so we can rectify the situation.
What if I want to do an exchange?
To conduct an exchange, please place a new order, then follow the return process above.
You can not return your item if:
- It has been more than 14 days since you received it.
- You used or altered it in anyway.
- You opened a sealed package.
- It became damaged after you tried it on.
Restocking Fees:
A 20% restocking fee will be applied if you:
- If Tracking Data shows delivery was attempted but cannot be delivered due to undeliverable as addressed or if the package was refused.
- Received Free Shipping.
- Return your item(s) without an RA numbers.
- Return 6 or more of the same item(s) (even if it's different sizes).
Shipping Charges:
Return shipping charges must be paid for by the customer. All original shipping charges are nonrefundable.