As soon as you pay, eBay & PayPal will email you to let you know it's been received and as soon as we've shipped your order, we'll let you know by email that it has been dispatched and the tracking number if applicable.

Returns

• We accept returns on all new items within 14 days after delivery. We do NOT accept returns on used, clearance/blowout items and special/custom order items.
• If you wish to return an item within 14 days of receiving it, you MUST meet all of the following criteria:
  1. You must include ALL original packaging materials, in the condition in which they were received.
  2. You must include the original invoice / sales receipt and any other paperwork originally included in the package or with the item.
  3. The item(s) must be unused and free of any signs of use, wear, stick marks, smudges, and/or fingerprints.
• You are responsible for the return shipping costs
• If you return an item that was purchased on Ebay, the original cost to ship the item will not be refunded (whether you originally paid for shipping or not), and the balance of the refund will be subject to a 15% restocking fee.
• If we are unable to sell the item in the condition in which it was sold to you, additional restocking/repair fees may apply. Items such as sticks or heads are not returnable if they show any use.

We ask that you please supply tracking information when returning your item. You are responsible for the item until we receive the item at the address provided below:

Drum Center of Portsmouth

144 Lafayette Road

North Hampton NH

03862

Any Questions?

Please check this listing page carefully as the answer is usually there. If not, let us know and we'll try our hardest to reply within one working day.