Items are dispatched within 48 hours* once payment has cleared. We do not ship on weekends and bank holidays.

We will only send replacement items once the parcel company confirms the item is lost. This can take up to 21 days. For urgent deliveries within the UK we recommend Special Delivery as it is a guaranteed service (Except for Weekends). Tracked delivery aims to deliver within 2-3 days but this is not a guaranteed service. We cannot be held responsible for delays by the parcel company.

We ship orders to the PayPal address provided on checkout only. If your eBay address and PayPal address are different please make sure to update PayPal so you receive the item where you require - the delivery address cannot be changed once you have placed your order

*In special circumstances this may not be possible.

All Payments are to be made through PayPal. Credit / Debit Cards are also securely processed via PayPal*.

*** Payment must be submitted within 7 days of sale ***

                    Items are dispatched within 24 hours** once payment has cleared. We do not ship on weekends and bank holidays.                     If payment or correspondence is not received in 7 days, the sale will become void and the winner will lose all rights to the item and we will begin the unpaid item process.                

                    Payment by PAYPAL requires you have an account otherwise there will be a delay in sending payment. Please note all prices are inclusive of VAT.                

* No account necessary.

** In special circumstances this may not be possible.

                   
1. Please contact us within 14 days of receipt if you wish to return your item as unwanted for a refund. Once you have received returns authorization, the unwanted item must be returned to us within 7 days.
                   
2. Items that are unwanted or ordered incorrectly must be returned in the same condition they were received in with the original packaging and all parts. The buyer will then receive a full refund but they must cover return postage costs.
                   
3. All items come with a 12 month warranty; however, for some items the customer will have to contact the manufacturer directly for replacement and others we will replace. We will advise which is applicable.
                   
4. For all returns authorizations please contact us via ebay messaging and state the reason for return.                    
5. In the unlikely event that items are lost in the post we can send a replacement after 15 working days (21 days for International orders) but unfortunately, we are unable to refund due to risk of fraudulent claims.
                   
6. For international customers please be aware if your item becomes faulty and you require us to replace the item, the cost of returning the item to us is your responsibility, we cannot reimburse any postage costs.