Honey Bear Full HD 1080P Media Player TV BOX For 2TB External Hard Drive, HDMI , AV ,USB, VGA, SD/MMC Port
Item Description
- Function: the device is a simple player, it can only play the file from USB stick, SD MMC card, and external hard disk. If you are connecting the unit to TV with HDMI cable, press HDMI button on the remote control to set the output from the unit to HDMI output. If AV, please press the "AV" button. Case VGA, please press "VGA".
- Please Note : HARDISK AND HDMI CABLE IS NOT INCLUDED IN THE PACKAGE. It supports external hard drives up to 2 TB, and USB stick and SD / MMC cards 32GB. The player can play a part of HD HD videos smoothly, not all. Detailed information pls contact us.
- HDMI & AV & VGA output. Support Subtitle: SRT SMI SSA ASS IDX+SUB; Support 21 languages:Chinese,English,French,Italian,Dutuch,Russian,Portugues,Spanish, Korean,German,Japanese Hungarian ,Polish,Arabic, Turkish,Czech,Danish,Swedish,Thai,Heberew and etc.
- Scope of delivery: 1 x Media player, 1 x EU charger, 1 x YPbPr cable, 1 x AV cable, 1 x remote control, 1 x English manual
- We suggest you would see the description part of our listing ,it lists most questions from other customers.Thanks
This media player is designed for those TVS without USB port,you need to plug your own's external hard disk/pen driver/SD card and it can play most the files in it , you can check the formate of your files in our listing picture showed and see if it's compatible.
Q1?Can not read the external 2TB Hard Disk
A?It can support the formate of the hard disk :FAT/FAT 32 /NTFS/EXFAT.You can try with another Pen drivers to see if it can read in advance.
B?You can try to format your hard drive to FAT/FAT 32 /NTFS/EXFAT.(Some customer reflect that it needs to be reformatted into with no preloaded software and it can work)
C:If your hard disk is 2TB, you can try to divided it into 1TB and 1TB.
D:It maybe due to the hard disk has not power enough and If your hard disk is charged by USB cable, you can buy a USB 3Y cable and it can be charged and used at the same time.
E:Try with another TV (some TVs do not support big hard disk)
F:Some customer reflect that it can Not read the brand hard disk :Intenso/Seagate Expansion
G:Some brand can be read:Western Digital hard drives/2tb WD Passport Ultra
Q2 Showed nothing on screen
A: Power adapter /AV or HDMI cable is plugged correctly(if the light is on ,it means the power adapter is in good condition)
B:Reboot the media player and try again
C:Try with another hard disk/pen drivers
D:If Connect with AV cable--Set TV source(output) as TV/PAL/NTSC(according to the type of TV)--Press AV button on remote control
If Connect with HDMI cable--Set TV source(output) as HDMI--press HDMI button on remote control
Q3 Can not play the files
A:Pls make sure the files is compatible in advance ,you can refer to the details in our listing picture showed
B:Reboot the media player and try again
C:Try with another hard disk/pen drivers
D:Reset the factory restore
Q1?Can not read the external 2TB Hard Disk
A?It can support the formate of the hard disk :FAT/FAT 32 /NTFS/EXFAT.You can try with another Pen drivers to see if it can read in advance.
B?You can try to format your hard drive to FAT/FAT 32 /NTFS/EXFAT.(Some customer reflect that it needs to be reformatted into with no preloaded software and it can work)
C:If your hard disk is 2TB, you can try to divided it into 1TB and 1TB.
D:It maybe due to the hard disk has not power enough and If your hard disk is charged by USB cable, you can buy a USB 3Y cable and it can be charged and used at the same time.
E:Try with another TV (some TVs do not support big hard disk)
F:Some customer reflect that it can Not read the brand hard disk :Intenso/Seagate Expansion
G:Some brand can be read:Western Digital hard drives/2tb WD Passport Ultra
Q2 Showed nothing on screen
A: Power adapter /AV or HDMI cable is plugged correctly(if the light is on ,it means the power adapter is in good condition)
B:Reboot the media player and try again
C:Try with another hard disk/pen drivers
D:If Connect with AV cable--Set TV source(output) as TV/PAL/NTSC(according to the type of TV)--Press AV button on remote control
If Connect with HDMI cable--Set TV source(output) as HDMI--press HDMI button on remote control
Q3 Can not play the files
A:Pls make sure the files is compatible in advance ,you can refer to the details in our listing picture showed
B:Reboot the media player and try again
C:Try with another hard disk/pen drivers
D:Reset the factory restore
Shipping
Our stock all ships from our UK-based warehouses. Shipped via Hermes, UPS or Royal Mail (depending on location and package weight) Unless stated otherwise, all orders will ship within 24 hours of your payment being processed. Check our feedback to see the great reviews of FAST shipping we offer. Shipping is always FREE
Returns
We offer a 30-day return/exchange policy for our products. You can choose refund or exchange if you are dissatisfied for any reason with your product.
Only factory defects are accepted as a reason for a return. In the case of factory defects, we will replace the product for you
When returning an item, it must be in all of the original packagings and include all of the original accessories or items that came with it. The item and package should be in original and perfect condition. You will be required to cover shipping on the return of defective items.
All returns MUST be done within 30 days of the date of purchase. Please note that we cannot give refunds or replacements after the 30-day limit has expired. When sending in return, please note that it can take up to 7 business days for the return to be processed. We do our best to process as quickly as possible. We are extremely fair, and in the rare event of something out of the ordinary happening with our products or shipping, we will gladly work with you to find a solution.
About us
All of our products ship directly from our different warehouses across the United Kingdom, so you get your items quickly and in perfect condition. We know how important it is for you to get what you ordered and get it fast. Our products are a 100% authentic and brand new. We work with the biggest suppliers of high-quality products to bring you only the best items. It is very important to us that we put our customers first and you will see this reflected in every transaction with us. We consider it a top priority that our customers are happy and in the rare event that they are not, we do everything we can to fix the situation. No customer will walk away from our store unhappy. If there's a problem, just let us know, and we fix it. We guarantee you only the best experience when shopping with us!