We aim to dispatch all goods within 1 working day.
All of our products will be shipped with tracking information.
If you have any questions about our shipping policy and/or you wish to track an existing order, please contact us.
Changing Your Mind If you would like to change your mind about the product, you have 14 days (from receipt of the product) to return it back to us for a refund.
Please note that the item must be in its original packaging, sealed and new condition.Damaged on Arrival If the item is damaged during transit, please contact our customer support team to get a replacement.
Faulty Product All products are covered by the 1 month warranty and you are entitled to return any faulty product for a refund or replacement. All Sinoe products are covered by 12 years guarantee, if you experience any problems, you can contact us or the manufacturer (UK) office directly.
We supply top-end British Standard electrical wiring accessories certified in BS EN & CE, designed and manufactured under ISO9001 and Tested by Intertek. We provide top notch customer service and 12 years guarantee on all our wiring accessories products
Go Prime Electrical is committed to ensuring customer satisfaction with every product we sell; we aim to provide excellent and efficient service to all our customers.
We try to persistently improve the way we work to ensure that the services we bring to our customers are the greatest.
We aim to exceed expectations, therefore if for any reason, you are not satisfied with the products sold by us; let us know by leaving us a message.
Customers are welcome to message us for any issues they may have with the product and we will try our best to resolve them.