MH STAR Group now has branches worldwide with branches in America, Canada, Germany and France, Italy and Spain . We want to invite you to take advantage of our incredible deals. Here at MH STAR UK LTD, our aim is to provide you with the best possible choice of high quality and affordable products.

If you need any help or advice, please don't hesitate to contact one of our experienced and friendly advisors who will be more than happy to assist. You can contact us anytime through the eBay messaging system via "contact the seller" (found on your eBay Order ) and our UK service team will reply to you within 24 hours.

All MH STAR products come exclusively from our carefully picked, quality assured partners. Our objective is to maintain high standards of quality and service to make your life better.

We accept payment by: Credit or Debit Card, PayPal.

All of our Auctions and "Buy It Now" prices include VAT.

We maintain high standards of excellence and strive for 100% customer satisfaction.

Feedback is very important to us so we request that you contact us immediately before you leave neutral or negative feedback so that we can address your concerns and promptly rectify any issues to your satisfaction .Please e mail us first via the eBay Messaging system via contact the seller (found on your E bay Order)

Thank you for shopping with us and we look forward to bringing you more great deals!

Orders will be despatched within the next 2 working days after confirmation of your payment.

Tracking details for your item will be available once your item has been despatched if you require them.

Please ensure your delivery address is correct on eBay as this is essential. Should you require an alternate address please change this before payment.

All products will be delivered directly from our UK warehouses. If you have not received your package/s in the allotted time frame please contact us so we can raise it with our couriers and arrange a replacement to be sent through via the eBay Messaging system via contact the seller (found on your eBay Order ) and our UK service team will reply to you within 24 hours.

Our standard delivery to UK Mainland postcodes excludes Northern Ireland & Scottish Highlands.

There are additional charges for delivery to Northern Ireland, Southern Ireland, Scottish Highlands & all Offshore Islands, IOM & Mainland Europe. Please contact us for a quotation.

Other specific delivery arrangements can be made, but additional costs may apply.

We are sorry that you may get you packages two days later than the expected date during busy season. If you have any issues, contact us.

You need to return your items to us within 30 working days after the day on which the goods are delivered. Please note postage costs will not be refunded. You (customer ) are responsible for the return shipping charges if you are returning items because you have changed your mind, and we will not refund you original delivery charge.

Items must be returned to us unused and boxed as new in the original packaging. Returned items must not have any signs of abuse or intentional damage.

If an item develops a fault within the 3 month warranty period offered then please contact us either by email service@mhstar.co.uk or by phone on 0844 243 6363. If found to be a manufacturers fault we will repair, replace or refund.

Refunds are usually processed within a few days of us receiving the goods back. Please allow a further week for the amount to show on your account. Sorry if this seems a little long but the time frame is dictated by your bank or card issuer and we have no control over it. We will refund you by the same method as payment (i.e. same card, Paypal)

If you think the item your received is faulty or have any other questions please get in touch with our support team via email service@mhstar.co.uk or give us a call on 0844 243 6363.

Please let us know if you need more information about our products, services or if you have any comments. We will contact you as soon as possible with the requested information.

Please contact us through one of the methods below.

Email: sales@mhstar.co.uk We aim to respond to your email within 24 hours of receipt.

Telephone:
Call our Customer Service team on 0844 243 6363, any time between 9.00 am to 17.00 pm, Monday to Friday.

Call +44 (0) 844 243 6363

Fax:
Fax us on +44 (0)20 7482 8802

Postal Address:
MH STAR UK LTD, Unit 27 Perivale Park, Horsenden Lane South, Perivale, UB6 7RH, UK