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Sales Tax: For shipments to Michigan addresses, we are required by State law to collect 6% Tax. Same Day Shipping to Countries Worldwide - Available on all orders where payment is received before 4 pm EST. Group Vertical takes pride in shipping your order as soon as possible! Orders are shipped daily from our warehouse located in Grand Rapids, Michigan ; Monday through Friday. Customers located within the USA can expect your shipment to arrive in 1-4 business days. International shipment times vary from 3 to 20 business days depending on the mail class selected can customs delays. United States Shipments - USPS 1st Class Mail: 2 - 5 business days (These are estimates by the USPS and are not guaranteed.)
- USPS Priority Mail: 1 - 3 business days (These are estimates by the USPS and are not guaranteed.)
- USPS Express Overnight Mail: 1 - 2 business days (These are estimates by the USPS and are not guaranteed.)
International Shipments - USPS 1st Class Mail International: 3 - 20 business days (These are estimates by the USPS and are not guaranteed.)
- USPS Express Mail International: 2 - 7 business days (These are estimates by the USPS and are not guaranteed.)
- International Customers: Please note that import duties, taxes, and charges are not included in the item price or shipping cost. These costs are the buyer's responsibility. Some shipments may take up to 25 business days due to international customs. On international orders you may be subject to duties and/or taxes are the responsibility of the buyer.
All references to major cell phone, laptop or tablet brand names are for reference purposes only and all trademarks are the property of their respective manufacturers/owners. Group Vertical, LLC and its products are in no way endorsed, sponsored, or affiliated with any of the major cell phone, laptop or tablet manufacturers or subsidiaries, nor are its products endorsed, sponsored or affiliated with any wireless providers or subsidiaries. Additionally, the products offered on this website are NOT refurbished, offered or authorized by any of the entities mentioned above as well. Group Vertical, LLC makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the listing or the information, products, services, or related graphics contained in the listing for any purpose. Any reliance you place on such information is therefore strictly at your own risk. We will not be held responsible for any misuse or misrepresentations of our products.
When you place an order with Group Vertical you can take comfort in knowing your order is backed by a money back guarantee. Please see our return policy details below to qualify for a money back guarantee. If you need to return your order, please contact us promptly so that we can issue you a return merchandise authorization "RMA."
Our Return Policy - We accept returns within 30 days of receipt of shipment. These items must be in new / original condition with original packaging and accessories.
- All parts are fully tested and inspected before shipping. Any products returned with broken flex cables, cut flex cables, or any other signs of installation error, modified in ANY way, shape or form, will have their return claim denied. NO EXCEPTIONS.
- Buyer should check the package once receiving. If the package is damaged during shipment, please refuse to sign for the package and it will return to us. Please contact us immediately if you do by chance receive a damaged shipment.
- All returns must have a RMA authorization. Please contact us prior to returning the item so we can issue you a return merchandise authorization. Any returns without the proper RMA documentation will be denied.
- All return shipments must have a valid tracking number for the return, so please make note of this when shipping a product back to us. Also please properly package the part properly, because items returned to us broken will not be accepted.
- All NON-seller mistakes returns for refund are subject to a 15% re-stocking fee. Buyer will pay for the return shipping fee. (e.g. you brought wrong model or wrong color).
- Shipments that are returned or lost due to an incorrect address or insufficient addresses we are not held responsible for. Please confirm your address before purchasing.
- We reserve the right to refuse any returns for objective reasons.
All returns should be sent to:
Group Vertical RMA
678 Front Ave NW Suite 199 Grand Rapids, MI 49504 United States of America RMA # on or inside package
When returning items please secure a certificate of postage from the PO to insure the item as responsibility for lost returning parcels is that of the buyer. Thank you for reading our return policy
Our normal business hours are 9:00 am to 5:30 pm EST Monday through Thursday, and 8:30 am to 5 pm EST Friday. Group Vertical, LLC
678 Front Ave NW Suite 199
Grand Rapids, MI 49504
United States of America
1.616.425.9141 |
