Delivery Destination:

If you are ordering from the Channel Islands, Scottish Islands, Isle of White, Isle of Man or anywhere not considered mainland UK please email us for delivery charges. Larger items are subject to couriers surcharges and so may be of a higher postage rate than specified.

Postage:

We generally try to get items posted out same day on orders before 1pm dependant on work load for that day. Items ordered on Saturday and Sunday will be sent out on Monday.  On occasion goods are subject to availability and delay in delivery of goods is sometimes outside our control. As such, delivery cannot be guaranteed and any dates we specify for the delivery of the goods are approximate only. We shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods.

Feedback:

Feedback We use an automated eBay feedback response system, which will leave positive feedback once you have paid. If you are happy with the product and our service, we really appreciate it if you could leave positive feedback and 5* ratings for us in return. If you are unhappy with the transaction or product for any reason, please contact us first to let us attempt to resolve it as we want you to be 100% happy with your purchase. If you do leave negative or neutral feedback before contacting us, you waive your rights for support regarding any problems with us, our products or service.

Please avoid leaving negative feedback remarks. Contact us first if you have any problems. We can not help if we do not know about it! You can contact us on contact@hfs-online.com or telephone 02866322114. Thank you.