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General Shipping Policies
We currently ship to over 130 Countries Worldwide!
We cannot ship to: P.O. Boxes & APO/FPO.
We ship directly to buyers. We will ship only to a customer's own private shipping address. We cannot ship to freight forwarders, mail forwarders or any forwarding agent (Aramex and such). We need to ship directly to you, and promise to match the cheapest offer! - Send us the quote you have from your mail forwarder and we will match it, or provide you with a better price!
Packages of high value require a signature upon delivery (in accordance with PayPal & Credit Card processor requirements). Please make sure you are at the ship to address to sign for the package.
In order to ship your package we will need to provide the carrier with a working phone number. please send us an updated phone number with your payment details.
We usually ship within 1-3 business days of receiving cleared payment. Please note that weekends & holidays are not business days. This processing time is required for all shipments, Express as well as standard.
Please call us and speak with a representative if you need your package to be shipped faster.
The carrier will send the package back to us after 3 unsuccessful attempts to deliver; if this happens you will be charged additional shipping charge of double the shipping cost (the cost of shipping back and forth).
You cannot choose the carrier and we cannot use the customer's account to ship an item.
We cannot reroute a shipment after it has left the warehouse. Please make sure that someone is available to sign for your package at the ship-to address.
We cannot add special instructions note for the carrier. The carrier will arrive at the ship-to address and you will have to sign for the package.
If your package was damaged during transit a claim needs to be filed with the carrier. You must keep the box and all packing material for the carrier to inspect. Please contact us if you have questions.
We can only ship to a verified address.
Domestic Shipping
Please read the above General Shipping Policies and also note:
The shipping cost stated in this auction is valid only for the 48 contiguous US states. All buyers from Hawaii, Alaska and US territories around the globe please contact us for shipping info and quote.
We will email you the tracking number once it is available.
International Shipping
EXPRESS SHIPPING WORLDWIDE - Fast Shipping to 146 Countries Worldwide. DHL EXPRESS Service in 2-5 Business Days.
We ship to the following regions and countries: Africa: Botswana, Egypt, Equatorial Guinea, Guinea, Lesotho, Madagascar, Mauritius, Morocco, Namibia, Nigeria, South Africa Central America and Caribbean: Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, British Virgin Islands, Cayman Islands, Costa Rica, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Puerto Rico, Saint Lucia, Saint Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos Islands Europe: Albania, Andorra, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom Middle East: Bahrain, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Turkey, United Arab Emirates North America: Bermuda, Canada, Greenland, Mexico Oceania: American Samoa, Australia, Cook Islands, Fiji, Guam, Marshall Islands, Micronesia, New Caledonia, New Zealand, Niue, Palau, Papua New Guinea, Vanuatu South America: Bolivia, Chile, Colombia, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela Southeast Asia: Brunei Darussalam, Cambodia, Hong Kong, Laos, Macau, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam
A valid phone number is required for all orders. It is required for shipping purposes and may be used for payment verification.
Please note that in case of difficulties to complete of the transaction we may have to cancel the sale.
The item may be subjected to additional charges such as customs import fees when it enters your country. Duties, taxes and charges are not included in the item price or shipping charges. Please contact your local customs office with further inquiries in this issue. All New Shop assumes no responsibility with respect to any tariffs, duties, or any and all other charges.
If a package has been delayed by customs please contact your local authorities for further information. Customs delays, if occur, are not part of stated delivery times.
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