With each purchase at LOW COST DIAMONDS, you will receive 100% satisfaction guarantee.  If you are not impressed by the item, you can send it back for a full refund!

Paypal payments are preferred. If you choose to make paypal payment, we can only ship to the address listed on your payment. If you wish the item to be shipped to alternate address, please have that particular address listed on your payment. If you are experiencing issues paying through paypal, please contact us for information on alternate payment methods. Payments must be made within 7 days of end of auction, we reserve the right to reject late payments or fraudulent payments.

We offer FREE domestic ground shipping on all our items. Please allow 1-2 business days to ship out the items. A tracking number will be provided and is sent directly to your paypal email address, as soon as item ships. All purchases over $250 will require signature confirmation upon delivery. All international orders are shipped via USPS at a nominal cost. The allotted time shown for priority (6-10 days) and express (5 days) is for item to get within the country. There might be additional time required for customs to clear item. If you wish to provide special instructions for your shipment please do so before or immediately after your purchase. We are not responsible for any customs incurred while receiving your item.

If the item is not as described in the auction you will be refunded 100% of the price of the auction and shipping.  The customer must contact us within 14 days of receiving the item for a refund. Exchanges are allowed within 14 days of receiving the item without any restocking fee. The item must be in its original, unworn condition for an exchange or refund. 

LOW COST DIAMONDS has recently launched their Ebay store, backed by 20 years of experience in the Jewelry Business. Our retail store is conveniently located in Pittsburgh, PA. You can shop our store or online, you will be receiving quality products at an unmatched price point with an unparalleled customer service to make your Ebay buying experience safe, secure, quick and memorable. We are supported by our purchasing department dedicated to bring you the highest quality products from around the world. Our philosophy is to sell quality products and build long-term customer relations. 

We encourage you to contact us with any questions you might have about our products. The quickest means of communication would be the "ask seller a question" option, which is at the top of the screen. Your question will be answered as soon as possible.