Cuddlz Short White Cotton Adult Baby Grow Romper ABDL Body Suit

Delivery Information

All items are wrapped and posted or shipped extremely discreetly with no mention of Cuddlz, Nappies or Diapers or what is inside the package.

If a company name is displayed on the label it is our holding company of MQ Trading Limited.

So no one will know what you have ordered. For international orders where a customs declaration is required then we list the items as ‘New Personal Clothing’ or in the case of Canada 'New personal underwear made of cellulose'. Please note that we are not responsible for any duty charges or customs charges when your shipment arrives in to your country.

All items are usually shipped on the same or the next working day after the date of order.

A delivery address can be specified when checking out. Also we have some new delivery methods where you can pick your parcel up from a local shop. See below.

How will we send your parcel?

If you are in the UK* - during checkout on Ebay - you will be able to choose, depending on the weight of the items you order, from some of the following delivery options.

• Royal Mail 48 - 2nd Class - For smaller parcels, can arrive within a few days but not guaranteed.
• 3-5 Day Working Day (Hermes)* - Tracked service for parcels up to 10 Kilos delivered by Hermes Homecall. This option is tracked on the DPD app or on the DPD website but does not give you the level of tracking /options as the full DPD service - as the parcel will be delivered by Hermes.
• Express Delivery - Next working day Tracked (DPD)* - Generally if you order before 1pm and all items are in stock then we send on the same day. With this service parcels would be delivered on the next working day. ie If you order on a Friday before 1pm your parcel would be delivered on Monday. If you order over the weekend on a next working day delivery then your parcel would be delivered on Tuesday. We keep most items in stock - Of course if you order an 'Extra Long' item or custom made etc - then we will send your order out by your chosen method as soon as made.

DPD

We have changed our main courier now to DPD as we feel the services and tracking options are exactly what you have been asking us for. With DPD Tracked Services you receive full delivery notifications with a one hour delivery slot notified via their purpose built APP on the day of delivery - or by text or email. The easiest way to keep a track of your deliveries is by downloading the DPD app which is available for Apple and Android devices. On the app you can set up default 'Safe Places' where your parcel can be left - or choose to have your parcel delivered to a local DPD Pick Up Shop If you would just like us to send your parcel to a DPD Pick Up Shop - then choose one from the list on their website, and put this address in as the delivery address Please ensure you make it clear its a DPD shop by adding "DPD Pick Up Shop" in the delivery address. Alternatively you can send us a message or add a note to your order that its a DPD shop for Pick Up - and of course select the DPD delivery option when checking out. Therefore we feel with DPD 'you' are far more in control of your parcel delivery. For more information see DPD's website .

We will always contact you (by email or order message) if we are unable to carry out your requests for any reason.

* Please note if you are in The Channel Islands, Scottish Highlands or Islands, The Isle of Man, Isle of Wight or Northern Ireland - Not all services will be available and there may be a surcharge required to deliver to you. We will always contact you beforehand with the amount required, and then you can decide if to proceed or not.

If you are in Europe or Worldwide

If the weight of items ordered is under 2Kilos we can send by Royal Mail Airmail (Allow 7-21 days for delivery not guaranteed or tracked ) and if over 2Kilos by DPD or Fedex (Allow 3-7 days for delivery Tracked).

The European courier charge we have on Ebay (Express International Postage) covers the following areas - The Republic of Ireland, Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Italy, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain & Sweden - We can deliver to other areas but there may be an extra charge & we will always contact you with information on that extra charge and then you can decide if to proceed with the order or not.

When your order is sent we will update your account with the details of how your order has been sent. We are sorry but there is no tracking available on Royal Mail Airmail items. There is tracking information if your order has been sent by courier and we will update your order and send an email with the shipping method and any tracking information when your parcel has been sent.

Please note that we are not responsible for any duty charges or customs charges when your shipment arrives in to your country. On any customs documents we list where possible the contents as 'New Personal Clothing'

APO American

Forces Addresses

Please note that we can only send items weighing under 2Kilos with Economy Airmail - which can take up to 28 days to arrive. We cannot send larger parcels sorry. Please make sure when checking out that the USA is your delivery country as the APO mail has to go to USA and then sent via US Mail.

BFPO Addresses

You are best contacting us before placing an order letting us know what you wish to order so we can work out the weight and the best method to send. We can send with Royal Mail and Parcelforce and surcharge may apply.

Do you offer any other shipping / postage methods?

You can choose the ‘Click and Collect’ option from eBay or - If you are in the UK or a well served European DPD area - if you choose the DPD delivery option - you will be more in control of your parcel delivery. If you download the DPD App then this gives many - what they call 'In Flight' options. Where, for instance, you can specify a set safe place your parcel can be left, or a neighbour to leave your parcel with and also specify neighbours 'Not' to leave your parcel with. You can also change the delivery day and where available divert your parcel to a DPD Pick Up Shop. If you would just like us to send your parcel to a DPD Pick Up Shop - then choose one from the list on their website, and put this address in as the delivery address making sure to mark it DPD Pick Up Shop - and of course select the DPD / courier delivery option when checking out. These collection shops are set to grow in number over time. For more information on DPDs’ services have a look on their website.

Cuddlz.com is a discreet Ebay store for Adult Nappy / Diaper users. Mainly in the Uk and Europe. All items are shipped by Royal Mail or by Courier - who may require a signature - in plain wrappings with no mention of what is inside, securely and privately.

All of our listings on Ebay are private listings which allows you to remain anonymous to other Ebay users when making a purchase. We do leave feedback unless you request that we do not. To request No Feedback Send us a message with the order or contact us upon ordering through the contact us page. Just put on the message No Feedback Required.

In The UK* Smaller orders can be sent by Royal Mail & Orders for a pack of 16 Nappies or more are sent by Courier usually Hermes or DPD. Cuddlz is not mentioned and the delivery is booked under our company name of MQ Trading Limited. All items are shipped the same or the next working day. We can also offer a number of "customer collect" options in the UK such as eBay Click & Collect where indicated in the listing - and if you choose the DPD next day option you can select a local DPD collection point. See our delivery page for more information.

* Please note if you are in The Channel Islands, Scottish Highlands or Islands, The Isle of Man or Northern Ireland - There may be a surcharge required to deliver to you and we will or may not be able to send on a next day service. Collect Plus is not available in the Channel Islands, but is available to Northern Ireland & The Isle of Man.

We do ship to USA & Canada as well as all of Europe, the shipping cost is calculated on Ebay to most destinations. To some areas a surcharge may be required and we will always contact you with that information and cost then you can decide if to proceed with the order or not.

We will not pass your details onto anyone else. If you register with us for email information this can be cancelled at any time. All information is used in the strictest of confidence. All sales will show on your paypal or bank account as MQ Trading Limited and will not mention Cuddlz. If you need any more information please do not hesitate to contact us using the contact pages on here. Thank you for looking and happy ordering.

To get in touch with the team, please use the eBay messaging system. Click below to send us a direct message.

Our preferred method of payment is PayPal.

How much do you charge to deliver to my country?

The easiest way to find this out is if you are looking at eBay is to click on the postage and payments tab on the item concerned and change your country to where you are and then the delivery cost for your country will be listed.

Do you deliver to my country?

We are based in the UK and deliver to most European countries and also the USA & Canada. Outside of these areas you may be able to still have items shipped from us using eBays global shipping program.

Can I phone you to make an order or an enquiry?

No sorry - we are an internet only based company. You can email us at sales@cuddlz.com and we will always try our best to answer as quickly as we can within the times that we work which is Monday to Friday 9-5.