Note: Screws and an Allen Wrench are included, no extra tools or hardware required! Easy! These sides are not manufactured or endorsed by Elektron.

NEW GEAR

We are authorized dealers for a number of great companies which back their products with standard warranties

We extend this warranty period for 1 year beyond the manufacturer's as a token of our gratitude for shopping with us  :)

We want to make sure that you don't get stuck with a lemon and will either replace or have the unit repaired by an authorized service center on our dime.

We offer a 30 day return policy "no questions asked".

Unless the item is defective, you will be subject to a 15% restocking fee. 

USED GEAR

All gear is tested prior to listing for sale. Any know issues will be mentioned in the item description.

We work extremely hard to make sure that you have piece of mind when buying pre owned gear. 

You will have 14 days from receipt of the item to test and make sure that everything meets your expectations. 

If the item is found to be defective we will cover return shipping. You must contact us to set up the RMA. 

Any used items returned for reasons other than functionality (within this 14 days) will be subject to a 20% restocking fee. 

We will bend over backwards to make sure that you are happy with your purchase.

If you have any issues or questions at all please email or call.  We are happy to assist!

Orders will be processed and handled within 1 business day in most cases. 

Orders placed before 1pm PST during our business hours generally are shipped the same day.

We offer expedited shipping and if you have any special requests please contact us first

Domestic Buyers

• We offer Free shipping on every item big or small to the lower 48 US States
• Hawaii, Alaska & Puerto Rico residents are subject to a handling fee so please contact for quotes
• We ship to APO & FPO addresses but please contact for a quote. 
• We insure every package for the full amount 
• Any purchase over $200 will require a signature. THERE ARE NO EXCEPTIONS! 

International Buyers

• We ship via FedEx or USPS to most countries around the world
• Buyer is 100% responsible for ALL Duties & Taxes (VAT,etc.) imposed by your local government/ customs officials. 
• These are not included in our Shipping & Handling fees so please be aware before purchasing
• International orders are usually delivered in 3-5 business days if there are no delays caused by customs or weather conditions. 

RETURN POLICY

• You must contact us for a RMA (Return Merchandise Authorization) within 30 days for new gear and 14 days for used gear.
• Items are subject to either a 15% (new gear) or 20% (used gear) unless found to be defective. 
• Customer is required to cover shipping using a trackable service with signature confirmation.
• We will cover return shipping for defective items and submit a return label via email.
• All new items must return in "new" condition with all original packaging, warranty cards, and cables. 
• All used items must be returned in the same condition as picture & represented online.
• If new items arrive damaged and/or without original materials the RMA may be revoked or you may be subject to a 25% restocking fee. 
• If used items arrive damaged the RMA may be revoked or you may be subject to a 30% restocking fee. 
• Please allow up to 5 business days for us to process returns. Refunds, store credit or replacements will be handled within that time frame

If you experience a problem with a unit ... do not attempt to open or repair the unit yourself. 

Any attempt to do so will void any warranty or guarantee. 

Please send us a detailed description of the problem you are experiencing and we will have a team member contact you asap.

INTERNATIONAL BUYERS

We are not responsible for unit damaged due to use of improper voltage. 

Please make sure to double check voltage compatibility and use a proper voltage converter when necessary

Our normal business hours are

M - F

10AM-6PM PST

Feel free to send us a message

or call the shop at

818-709-1727

We are here to help so if you don't get ahold of us, leave a message and we'll be back with you ASAP

Thanks!