I go off of the golden rule of do unto others, so my items are described honestly and to the very best of my ability. I take pride in how thoroughly I represent my items in pictures and words. New is new – unused and in mint condition. Pre-owned/pre-loved is used and will come with stated defects. I am not perfect so for used items please make sure to use Ebay’s zoom feature to inspect the photos closely and carefully.  Also, read the seller notes and “about this listing” for details specific to the item. If you are shopping for a gift, I highly recommend that you purchase a new item since these are in perfect condition.  Please read entire description, view all pictures and ask any questions before purchase.  Returns are granted within 14 days only if I have greatly misrepresented an item.  Items are to be returned in their original condition with original jewelry boxes.  Because my auctions always ship for free the buyer must pay return shipping and a 20% restocking fee for handling.  I leave positive feedback upon receiving it. All payments for auctions or accepted best offers must be received within 72 hours or a case is automatically opened by Ebay. I report and block all nonpaying members. Please do not make a best offer if you do not intend on paying once accepted. My rules on this are firm because of several non-payers in the past. I usually don't do formal best offers, but if you see something that you like and is out of your current budget, feel free to contact me through a message and I will do my best to negotiate. I create discounts if you would like to purchase multiple items, just contact me prior to purchase. I offer repeat buyers 10% off of their 4th order at listing price, just contact me prior to purchase. Please note that this cannot be combined with any other discounts. I also occasionally send gifts to my repeat customers with their orders. I take care of and appreciate my customers! My items are authentic and at some point have been a part of my collection/closet. Some Origami Owl items may come with non-Origami Owl pieces because they are theme-inspired, however that would be explicitly stated so in the listing. My items come from a non-smoking, but pet friendly home. Please note that pets are not allowed near any merchandise. Paypal only☺

Orders are usually shipped within 24 hours, with tracking information. I ship to the buyer’s Paypal confirmed address only. I include signature confirmation for items totaling in $130+ for free however, if your item is less and you would like signature confirmation I can do this at an additional cost. Juicy Couture jewelry will ship in Juicy Couture jewelry boxes for orders totaling over $100 or if I explicitly state so in the listing. This is the same for Origami Owl and Pandora items. I re-inspect and photograph all items prior to shipping. If issues arise on my end I will contact you prior to shipping. I take pride in my shipping process and how securely I package my items. No international shipping for most item right now.