Returns
Your satisfaction is our number one priority.For your convenience 47th Street Photo offers a 30 day return policy. If you are unhappy with your purchase for any reason you may return it for a refund or exchange. All returns require an RMA number. An RMA number will only be issued within 45 calendar days after the date of purchase. Your return must be received no later than 14 calendar days after issuance of RMA. All Returns may be subjected to a 15% restocking fee. A restocking fee will be determined upon receipt of return and inspected by our factory trained specialists. All returns must be return in the manner it was received with all manufacturers’ accessories, manuals, and unfilled warranty cards. If a restocking fee is assessed, you will be notified by email. If a return is received without an RMA it will be refused and returned.
Refunds:
Refunds are applied to the payment method used at the time of purchase. Refund are issued 5-10 days after receipt of the returned merchandise, but may not post in your account for 1 billing cycle.We will only refund the value of the merchandise returned, not the shipping charges. All items missing from the return will be deducted from your refund amount.
Return Shipping:
Return shipping cost is not reimbursable unless the fault was ours.
Exchanges:
All Exchanges will be made with 1-2 business days from receipt of return, and will be shipped thereafter.
Payment
Credit Card Payment:We accept Visa, MasterCard, Amex, and Discover for all domestic purchases please call +1(800) 998-2066 to pay using one of these payment methods. Packages destined to New York are charged an additional 8.875% in sales tax according to state law. We reserve the right to ship only to a verifiable address on all transactions.
PayPal Payment:
We accept PayPal as a payment method for all domestic and international transactions to ensure safety and security. Packages destined to New York are charged an additional 8.875% in sales tax according to state law.We reserve the right to ship only to a "PayPal Confirmed" address on all transactions.
Please Note:
We are committed to the security of your payment information. Therefore, we reserve the right to reject a payment that is not verified and/or authenticated by PayPal. At our discretion, we reserve the right to ask the buyer to provide documentation to support their identity. If we cannot verify the buyer’s identity or shipping address, your order will be cancelled, and a refund issued.
Shipping
Orders usually ship within 24 business hours from the time of payment, excluding Saturday and Sunday. After an order is shipped, we will email you with a tracking number. We do offer Expedited shipping methods. Please contactfor details.Please NOTE some items are unable to ship to APO and FPO boxes contactfor details.
Attention!! ALL International Buyers
All orders shipped outside the USA may be subject to local customs or duties. Please be aware that all countries have different procedures and fees for incoming packages. 47th Street Photo unfortunately does not have information on customs or duties, and we are not able to estimate these charges. Please check with the proper local authorities before placing your order.Import duties, taxes, and charges are not included in the item price or shipping cost unless otherwise noted. These charges are the buyer's responsibility. If the fees go unpaid, we will deemed the goods as abandoned and no refund would be provided.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
Customs fees are typically charged by the shipping company or collected when the item is picked up or delivered. These fees are not additional shipping charges. We cannot under-value merchandise or mark the item as a gift on customs forms. Doing so is against USA and International laws. Although all packages are shipped the next business day and most international packages arrive to their final destination in less than 15 business days, some international packages may take as long as 30 days to arrive depending on each particular country's postal system. Slower delivery time can be expected by some of our international buyers from Spain, and the Eastern European Countries. If you need your package quicker, please upgrade you’re shipping speed.
Contact Us
From time to time we may have coupons and discounts available for our customers.Please call to see if there is one available for your item.
If you see an offer online, please contactso we can match or beat it.
Our contact information is:
Phone: +1(800) 998-2066 or +1(718) 998-6666
Email: ebay@47stphoto.com
Our hours of operation:
Monday - Thursday 10AM – 6PM EST,
Friday 10AM – 4PM EST
We Are Closed Saturday and Sunday
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