I have 2 units sent to directly to me from Motu. The audiowire inputs on the original units had loosened, so I sent them in for repair. I was surprised when they sent back two new looking units. I've downsized so no longer need 4 units, so selling 3 of them: (2) 2408mk3s and a 24i (see my other listings). The 2408s have not been used. I list them as refurbished rather than new because I don't know if the units are new or refurbished.