These are NEW over-stock shoes from retail stores. They may have been tried on/handled in the original store so small/light scuff marks, floor dirt, or sticker marks are not out of the possibilities. To save on shipping costs we do not receive boxes with most shoes so they may have dents, creases, etc from not being in boxes. Shoes that do come in their original boxes will be shipped in their original boxes. Any major defects in our shoes will be detailed in the description and priced accordingly. PLEASE REVIEW ALL PICTURES AS TO ENSURE YOUR OVERALL SATISFACTION WITH THIS ITEM.Thank you for looking!