Graded Product
Our products represent excellent value for money with significant reductions against suggested retail prices. They are mostly obtained from national auctioneers acting for large retailers such as John Lewis, Ideal Shopping Amazon etc. They will have been either discontinued, returned or are used. Product start up and function is tested and checked. Components/accessories are verified as complete,
Note : Manufacturer warranties and promotions are unlikely to apply
Our service objectives
As a small family run business who have been trading on eBay for some years our continued success depends entirely on our ability to provide you with value for money products coupled with 5 star customer service. We aim to
- respond to all questions or emails within 24 hrs and get your goods to you quickly using reliable courier services
- without hesitation sort any problems through our comprehensive warranty and returns policies
Warranty
We Offer 12 Months warranty for goods listed as New, New Other,or Manufacturer Refurbished.....and 6 Months for all others except items offered as not working for spares an repairs only. See conditions of sale for full info
Returns
We operate a no quibble 14 day Return Policy and for your ongoing peace of mind subscribe to eBay’s returns service. You may cancel the Contract for any reason and at any time within 14 days, beginning on the day after you receive the Goods. The procedure is fully described in our Conditions Of Sale
Payment
PayPal is our preferred payment method as it provides a safe, secures and flexible on line payment method - payment within two days of your winning bid please
Shipping
We will normally only ship goods to a PayPal verified address and will notify you of the expected date and method for your delivery. For delivery outside UK you will be responsible for payment of any import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Items are often shipped by us in their original packaging but these will have passed through various delivery channels which can mean that packaging is unlikely to be in “store bought" condition If original packaging is not available we repackage and usually the item is double boxed .
If your purchase is for a gift please get in touch with us to discuss how best to present it |