IMPORTANTPlease note the following before placing your order: STOCK LEVELS We use the latest stock-control software available but due to physical stores and a fitting centre it isn’t possible to ensure 100% accuracy at all times. If your order is urgent – we recommend calling us on 01663 211022 prior to ordering to ensure your item is in stock to avoid disappointment. VARIATIONS The complex automotive industry means there is often more than one option on particular parts for your vehicle. In these cases it is not always possible to format listings to ensure the exact part you need, without seeing your vehicle. We recommend calling our support team on 01663 211022. Remember – the cheapest option isn’t necessarily the part for your model! ORDERING Paying for your order is simple and flexible. We accept PayPal but can also take payment over the phone (01663 211022). We accept – and prefer – credit card payments where possible. Our phone lines are open Monday to Friday from 9am until 5pm. We accept all major credit and debit cards. If you prefer PayPal – it’s simple, safe and easy to pay through your eBay account. FEEDBACK At Regals Motorsport we pride ourselves on our customer service. Please accept that we are human and occasionally small mistakes may occur – but – we also make a BIG effort to make it right. Always contact us by phone or via the message centre with any queries, questions or complaints and give us the opportunity to make it right before leaving feedback. FITMENT INFORMATION IS A GUIDELINE ONLY AND NOT A GUARANTEE DUE TO DISCREPENCIES IN ENGINE AND CHASSIS NUMBERS. If you are unsure about the fitment of any part, please call and we will be happy to help. Remember to include your car vehicle registration number or chassis number in any correspondence. IMAGES Pictures shown are there to help you identify the correct part, but may from time to time differ from the item pictured; this includes the content of any kits. Always read the listing carefully and if in doubt – contact us. DELIVERY & RETURNS Regals Motorsport offers a 30-day returns policy. To avoid any confusion, please note: · For courier-delivered items – always check the item is correct and report any damage to the item or its packaging immediately to the driver before signing. · If for any reason you receive an incorrect order, please notify us within 24 hours so we can rectify any mistakes and avoid delays. · Check individual listings for delivery information. Most items will be sent Royal Mail First Class. While the majority of the items we send reach our UK customers the next working day (when orders are placed before 3pm), the Royal Mail does not class a parcel as lost until 15 working days have passed. Please allow up to 15 working days before contacting us about a missing item sent via Royal Mail First Class delivery. · Postage prices shown are for the UK mainland. If you live in Northern Ireland, Channel Islands, Isle of Man or the Scottish Highlands and Islands, please be aware that your order may take longer and cost more to ship. Please wait to receive your invoice before paying so we can adjust shipping costs accordingly or call us direct before placing your order to check the postage price, · If your order is urgent or needed within 7 days we recommend upgrading to a tracked or courier service. Ask about tracked shipping before placing your order. Be sure to add a note when checking out stating which delivery service you would like (e.g. 48 hour). · Unless otherwise stated, it is the buyer’s responsibility to ensure the return of unwanted, incorrectly ordered or faulty goods. We recommend using a tracked delivery service as Regals Motorsport is unable to offer refunds for items which are not returned or lost in the post. · For international shipping we recommend sending us a message for the best available shipping prices. THREE SIMPLE STEPS TO AUTO HAPPINESS 1) LOOK Search the Regals Motorsport store for the items you want. 2) DOUBLE CHECK Read each listing carefully, check the fitment for your vehicle and if there’s anything at all you’re not sure on – just ask. 3) ORDER WITH CONFIDENCE Place your order and leave the rest to Regals Motorsport! |