Postage & Packaging :

I will always combine postage where possible. Where several items are combined, the postage service may be upgraded though the final postage price will never exceed the original stated postage costs and, in any case, is subject to your agreement prior to paying.

There is a small, per package, charge (Not Per Item!) included, to cover packaging, petrol and time.

Proof of Postage is retained for all items.

Loss and Damage

Items lost in the post will be refunded at full value plus p&p charges (where applicable).  Please note that an item cannot be regarded as lost until ; UK 15 working days after expected delivery, Europe 20 Working Days after expected delivery, ROW 30 working days after expected delivery.

Items damaged in the post will need to be returned, with original packaging, as Royal Mail require damaged item(s) to be sent to them in the event of a damage claim.  A full refund plus p&p and return p&p will be paid by me.

In the event of a claim for loss or damage the Royal Mail may contact you to confirm details.

Buyer Protection Cases

Please think carefully before opening a buyer protection case.

Item Not Received : If I have marked an item as "sent", then it has been. If you have not recieved your item, it is likely to be a delay in the postal system. If the postal system fails to deliver your item(s) within a set period of time, then I will issue a refund and file a "lost item" claim.

Item Not as Described : Please see returns policy above. On the rare occassion, I may send out an incorrect item, in which case please contact me so I can get the correct item to you or issue a full refund.  Return of the incorrect item would be appreciated, and I will, of course, pay postage.