We work hard with all of our customers to ensure that they are getting an excellent shopping experience. Exchange or Refunds are available for returned items. We accept returns within 30 days from the date you receive your item. If you do have a concern or want to return an item please contact us before opening a return case. Return cases negatively affect selling accounts and we will professionally handle your concerns/returns.
Only factory defects are accepted as a reason for return. In the case of factory defects, we will replace the product for you. When returning an item, it must be in all the original packaging and include all the original accessories or items that came with it. The item and package should be in original and perfect condition. You will be required to cover shipping on the return of the non-defective items, larger items can cost significantly more to return.
All returns must be done within 30 days of date of purchase. Please note we cannot give refunds or replacements after the 30-day limit has expired. When sending in a return, please note that it can take up to 7 working days for the return to be processed. We do our best to process as quickly as possible. We are extremely fair, and in the rare event of something out of the ordinary happening with our products or shipping, we will gladly work with you to find a solution, if any of this applies please send a message direct to us through eBay messaging. Please be sure this is an item you require before making your purchase. Customer satisfaction is our priority. All items are IN STOCK at time of listing, Inventory on eBay changes constantly and it is difficult to maintain a perfectly accurate count of all items, if for some reason they are not available, please do not be offended if we must issue you a refund or give you an option to wait for the item to become available. Please do not penalise us if we must issue you a refund! It is not our intention to mislead buyers into purchasing our items so please read the title and the description carefully! Please feel free to contact us if you have any questions about this product.
Most purchases from business sellers are protected by the Consumer Contract Regulations 2013 which give you the right to cancel the purchase within 14 days after the day you receive the item. Find out more about your rights as a buyer and exceptions . |