We do combine postage where possible, with some briefs etc the postage quoted is for large letter but sometimes 2 or more take it over the large letter size into parcel which is more expensive, please contact for a quote All items with a cleared payment are posted the next day Mon-Fri. Except bank holidays. Our delivery costs are competitively low. . LOST ITEMS : We obtain proof of postage for every delivery . We guarantee every customer will receive their item or a full refund. All our products are brand new and are packaged with care in secure tamper proof packaging. If you want guaranteed next day delivery we offer a special delivery by Royal Mail Mon - Fri, please email if required. lewseys@googlemail.com
Returns Policy
We have an excellent returns policy with a no quibble money back guarantee. You may return an item for any reason for either a refund or exchange. within 14 days of receipt; All we ask is; the returns must be within 14 days of delivery goods are returned unworn in the exact same condition they were sent with packaging intact. You email us so we can expect delivery stating your purchase details and reason. You ensure you return the item with your details and sales record number to speed your refund. We will only refund delivery costs if the goods are faulty but for all other returns delivery costs to be paid by you. Only buy it now items qualify for our returns policy. All of our goods are checked prior to despatch to ensure you receive a perfect product. If you have any item to be exchanged just return back to us and we will pay for the delivery of exchanged item back to you FREE! In the interests of hygiene we do not offer refunds on pierced jewellery, or underwear or swimwear if the hygiene seal has been removed, Also No Exchange or refund if there is any signs of cigarette smoke, odour, detergent, perfume make-up etc. unless they are of unsatisfactory quality or unfit for purpose. Please also note that items must be returned with all of the barcode tags & labels intact. All refunds will be processed within 7 days of receipt of goods. We hope that we have made your shopping experience with us truly relaxing and enjoyable.
Terms and Conditions
Original Labels are removed, cut or blacked out in some items in accordance to the requirement of the Manufacturer. This is in order to protect the Intellectual rights of the Manufacturer and to prevent unauthorised store returns.
