Payment Information

Accepted Payment Methods

Taxes

Buyers within Washington State must pay 9.5% local sales tax.

Credit Card Payments

Billing and shipping address MUST match when utilizing our checkout. We do not accept international credit besides American Express.

Note: Payment must be received within ten (10) days of auction close. Unpaid auction wins will be forfeited after ten (10) days and a Non-Payer report will be filed with eBay to recover the closing fees of the auction.

Shipping Information

Orders will ship within 1-4 days of payment receipt, though most will ship within 24 hrs during weekdays. We do not ship on weekends or various national holidays.

Note: We do not ship to all countries.

IMPORTANT: For domestic orders, UPS and USPS shipments of high value will require a signature for delivery in order to protect our customers from fraud and theft.

International Buyers

• Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
• Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
• These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges.
• We do not mark merchandise values below value or mark items as "gifts".
• Auctions with free shipping only applies to domestic orders. There will be a shipping charge for international buyers.

Auction Policies

Item
You are bidding on only what is in the description and what is pictured in the photos, unless stated otherwise. If it is not listed in the description or package item list and you do not see it in the photos provided then it is not included. Some pictures were taken from the earlier version of the product and do not correspond to the latest version of the product. Please do not assume anything about a listing. If you are unsure about something, e-mail us before you bid.

Payment must be received within 10 days of close of auction. Product availability is not guaranteed after 10 days. If you, for some reason, can not pay within 10 days, please notify us of your situation. If after 10 days we have not received payment without notification, we will file for a non-paying buyer notification, and we will resell the item. We reserve the right to void the auction in the case of late bid withdrawals.

Buyer Feedback
Northwest Outdoor's policy is to leave feedback once an item ships. In the event that there is a problem with your order or product, please contact us first so we can attempt to resolve the issue before leaving negative or neutral feedback.

Warranty/Return
This is an auction - All sales are final unless they are found to be damaged or defective. All items come with Northwest Outdoor's 30-day return period unless advertised differently. After 30 days, the balance of the warranty is carried direct with the manufacturer, manufacturer's representative, or warranty provider.

If the item you have ordered is defective, contact us within the 30-day return period and we will replace the defective item for you, unless the original warranty supersedes our 30 day return period. In the event that a suitable replacement is not available, a refund will be issued in the form of the original payment method or a company check.

Specific terms are:

• Customer must request the RMA number within 30 days from the date the order was shipped. After 30 days customer must contact the manufacturer, manufacturer's representative, or warranty provider directly for repair/replacement.
• Short-shipments, DOA (Dead On Arrival) and Deviations products must be reported within 5 days from delivery date.
• Software, including but not limited to Operating Systems, Travel Guides, and related items, CANNOT be returned once they have been opened.
• RMA numbers are valid for 14 days from the issue date, meaning the returning product must be shipped by the customer and received by Northwest Outdoor within 14 days. RMA numbers will not be extended or re-issued.
• All returned products found to be non-defective upon inspection will be subject to a restocking fee. Returns that have not been opened will be subject to a 5% restocking fee. Non-defective returns that have been opened will be subject to a 15% restocking fee.
• Returned items must not have any signs of abuse or intentional damage. We carefully inspect returned items before issuing refunds, credits, or exchanges. No returns will be accepted if the original packaging is damaged and/or missing accessories.
• Buyer is responsible for all return shipping charges.
• Refunds will be determined by the purchase price of the product. All fees including original shipping and restocking fees are NON-REFUNDABLE.
• Non-defective returns that included FREE SHIPPING in the original purchase have an embedded shipping cost that is non-refundable.
• A refund may be issued if replacement is not available.
• Merchandise should be carefully packed and shipped via traceable means.
• We are not responsible for any losses in the mail while returning returned merchandise.
• Once we receive your return we will ship a replacement or process a credit within 5 business days.

Return Policies

All sales are final unless they are found to be damaged or defective. All items come with Northwest Outdoor's 30-day return period unless advertised differently. After 30 days, the balance of the warranty is carried direct with the manufacturer, manufacturer's representative, or warranty provider. If the item you have ordered is defective, contact us within the 30-day return period and we will replace the defective item for you, unless the original warranty supersedes our 30 day return period.

A Return Merchandise Authorization (RMA) number is required for all product returns. Please contact us at through eBay Messaging to obtain return authorization and we will issue you an RMA number. Return shipments without authorization will refused receipt or shipped back to you at your expense.

Products not eligible for return:

• Any product not purchased from Northwest Outdoor.
• Products with physical damage.
• Products or product packaging with UPC codes, serial numbers, or models numbers that have been removed or altered.

Items that are purchased as part of a combo or bundle may be returned separately. For example, a GPS bundled with a case and dash mount may be returned without the case and mount. If the entire combo or bundle is not returned when seeking a refund, the refund will be discounted based on the cost of the items not returned.

Returning products that are no longer available or in limited supply. In the event that a suitable replacement is not available, a refund will be issued in the form of the original payment method or a company check.

Specific terms are:

• Customer must request the RMA number within 30 days from the date the order was shipped. After 30 days customer must contact the manufacturer, manufacturer's representative, or warranty provider directly for repair/replacement.
• Short-shipments, DOA (Dead On Arrival) and Deviations products must be reported within 5 days from delivery date.
• Software, including but not limited to Operating Systems, Travel Guides, and related items, CANNOT be returned once they have been opened.
• RMA numbers are valid for 14 days from the issue date, meaning the returning product must be shipped by the customer and received by Northwest Outdoor within 14 days. RMA numbers will not be extended or re-issued.
• All returned products found to be non-defective upon inspection will be subject to a restocking fee. Returns that have not been opened will be subject to a 5% restocking fee. Non-defective returns that have been opened will be subject to a 15% restocking fee.
• Returned items must not have any signs of abuse or intentional damage. We carefully inspect returned items before issuing refunds, credits, or exchanges. No returns will be accepted if the original packaging is damaged and/or missing accessories.
• Buyer is responsible for all return shipping charges.
• Refunds will be determined by the purchase price of the product. All fees including original shipping and restocking fees are NON-REFUNDABLE.
• Non-defective returns that included FREE SHIPPING in the original purchase have an embedded shipping cost that is non-refundable.
• A refund may be issued if replacement is not available.
• Merchandise should be carefully packed and shipped via traceable means.
• We are not responsible for any losses in the mail while returning returned merchandise.
• Once we receive your return we will ship a replacement or process a credit within 5 business days.