|
- Description
- Specifications
- Package Content
- Warranty & Return
- Payment & Shipping
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
- Description
- Specifications
- Package Content
- Warranty & Return
- Payment & Shipping
|
|
Please note that not all products come with English user manual (nor any manual) by default. Manuals are normally available from manufacturer's website for download. The charger plug may not be suitable for your region. However, please be assured that you will be provided with a complementary adapter plug for charging. For products with firmware, we only ensure that English firmware is available. For other language options, please contact us to check if your preferred language is available. Mobile phones and tablets are guaranteed to be 100% factory unlocked (unless otherwise specified). Please ensure your carriers' frequency band matches the product's specifications. |
- Description
- Specifications
- Package Content
- Warranty & Return
- Payment & Shipping
12 months store warranty*
Items can be returned to Hong Kong or Taiwan for repair services for your peace of mind
Warranty document is not included and NOT necessary to claim warranty
Warranty covers manufacture defects
Warranty does NOT cover errors caused by improper usage of the product out of its limitations and/or intended purposes
Buyers do not require any warranty documentations when claiming warranty
Buyers pay for return postage
24 hour Dead On Arrival (DOA) warranty
If DOA, buyers are required to inform us within 24 hours of item arrival (based on tracking info)
We will remotely confirm the DOA with buyers through email and/or eBay messaging
Once confirmed, a free pick up and replacement will be arranged accordingly
*Some products come with international manufacturer's warranty and will only be applied when specified in our Description section. For more information, please check our warranty page or contact us via eBay Message
Dead Pixel Screens
Dead pixel occurs when there is a dot (or dots) that shows a different color than it supposed to. Either condition described below can be classified as "dead pixel" and is eligible for repair or replacement (if received in 24 hours):
Dead pixels MUST be visible to the naked eye
The dead pixel MUST be located on the center/in the middle of the screen
The amount of dead pixels on screen equals or exceeds 9 despite where they are located
Dead pixels that are software detected but visibly normal to the naked eye is not covered by our warranty or DOA.
All products are GUARANTEED NEW & GENUINE!
Your satisfaction will be guaranteed as you are provided the most accurate description
We import our stocks in order to provide you with the best prices
Buyers have the right to return the item if they are unsatisfied
Returns will be accepted within 14 days of item arrival
Buyer is responsible for return postage
Your opinion is important to us!
We appreciate a positive feedback with all 5 star rating when you are satisfied
If you are having any doubts, please give us the opportunity to resolve any issues that you are having with us
We believe everything can be resolved through communication!
- Description
- Specifications
- Package Content
- Warranty & Return
- Payment & Shipping
Payments accepted are:
PayPal
Credit Cards (via PayPal)
Please make your payment in 3 days after you "Buy It Now"!
Please check the "Postage and payments" tab to find your rates
Items will only be shipped after cleared payment
Ship mainly by FedEx, DHL, EMS (Express Mail Service) and Registered Post depending on buyer's address & purchased service*
Please provide address in English ONLY.
North America transit time (estimated):
2 - 5 business days (for express)
5 - 10 business days (for standard)Europe transit time (estimated):
4 - 7 business days (for express)
5 - 15 business days (for standard)Asia transit time (estimated):
2 - 5 business days (for express)
5 - 10 business days (for standard)South America transit time (estimated):
4 - 10 business days (for express)
10 - 15 business days (for standard)International Buyers Note:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up Please do not confuse them for additional shipment charges.
Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
*We will choose carriers depending on buyer's location, therefore, shipping method and carriers are NOT open for specific preference.
