Free Shipping only applies to the lower 48 states.
We ship to the
USA & Canada only
International Policy
We currently do not ship to Alaska, Hawaii, or Puerto Rico. Canada buyers are responsible for all duties, customs charges, and/or brokerage fees. We cannot ship as a gift, or claim as lower value. Please call us to inquire about Canada Express shipping rates.
Packages ship within 24 hours from valid payment received.
Packages ship FedEx or UPS with free delivery. Shipments cannot be made to PO
Boxes.
If you would like a faster delivery method, please choose expedited shipping.
Packages do not ship Saturday or Sunday.
Our packages are insured and may require a signature. In accordance with PayPal and eBay policies, we cannot reroute your package to a different address or hold your shipment at the local hub for pick up, your order must be delivered to the confirmed PayPal address received with your purchase. We cannot change your address before the order ships. Please do not submit handling instructions in the notes of your order requesting special handling, a specific courier or a change of address, as we will be unable to meet these requests.
We offer a
30 Day Return Policy.
If your package is damaged in delivery, please call us so we can set up a claim with the carrier.
All returns
must contain all original manufacturer boxes and packaging, including packing materials and unfilled warranty card(s).
If your product is defective, we will
exchange it for a new unit. The recipient is responsible for all shipping charges to ship the product back. We will pay to ship the new product back to you.
All returns must have an RMA number. To obtain one, you must call or email our customer service department. If you return or refuse a package, shipping is not refundable.
Our products are covered by a warranty of 1-year parts and 90-days for labor. If you need more information, please contact our customer service department for warranty info. 6AVE will provide a warranty of 1-year parts and 90-days for labor and defects for new products in any case where the manufacturer will not do so.
Please be aware that while all items we sell are brand new and never used, there are instances where we deliver the camera body (and box contents) in a box which originally included the camera and the lens. Please be reassured that the package that you received is brand new, never used, and comes with full documentation
We do not offer price protection if the price of an item that you purchased. Prices do change frequently. All orders are subject to verification before shipment.
