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- 70% Wool
- 15% Polymide
- 15% Elastane
- Wool rich - naturally durable and breathable
- 100 denier warmth
We aim to provide the most relaxing internet shopping experience available. All of our orders are dispatched by First Class Mail the same working day until at least 16.00 hrs GMT, and often later. Most orders are received next day.
In the unlikely event of a listed item not being available to dispatch that day we promise to contact you as soon as the problem is discovered, in any event within 24hrs.
We carry one of the largest ranges of hosiery available online, and our postage charge is a once only charge - not per item.
All of our orders are delivered by First Class Royal Mail Post.
Packaging varies according to the items sent, but is always free of any logo or other clue to the contents to ensure confidentiality. Our franking system shows an anonymous return address of 5 The Boulevard, Metrocentre, Gateshead.
Please ensure that your delivery address is correct on our confirmation e-mail. We are happy to send to work addresses, however please include both your name and the company name of the work address. Royal Mail will not deliver unless the company name is included.
Our postal charges are per order - not per item.
You will only be charged once per order for delivery however many separate shipments we make to you.
Orders placed before 15:30hrs will be dispatched the same day. We will always try to dispatch orders received up to 16.30 the same day where possible. We deliver to almost anywhere in the world. Normal delivery times are approximately:-
• UK - 1 to 4 working days, normally next day though, unless it’s Christmas!
• EEC - usually within 3 to 5 working days
• USA & Canada - 4 to 12 working days
• Rest of World - 1 to 2 weeks
Postage Cost
- UK £0.95
- Special Delivery Next Working Day (UK Only) £6.00
- Please note Special Deliveries do not arrive on Saturdays, Sundays or any Bank holidays.
- Europe First Class Air Mail International Signed For £ 9.50
- Rest of World Air Mail International Signed For £9.50
- Rest of world orders International Signed For £9.50
- USA & Canada £9.50
Customs and VAT
Please note that all shipments to the US and Rest of World destinations may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. VAT of 20% is included on all our products.
Returns Policy
Returns Information
We're happy to exchange the goods or refund your money if the goods are faulty. However, if the goods are not faulty and you have decided that for whatever reason, they are not for you, all you have to do is return the goods, unopened, in their original condition within 30 Days of receipt of goods. Unfortunately, if the goods have been opened, then we cannot exchange or refund any money as we are unable to resell the product for hygiene reasons.
To return an item to us, please package the products carefully, include the delivery note and a note telling us why you are returning the goods. Pay the postage costs, (we would advise you use a recorded delivery service for this). We will then refund your postage costs if the return is a result of an error on our behalf or if the goods were faulty. Once we have received and processed your return, we will issue a full refund or exchange the items for other products if you prefer.
An email will be sent to you confirming your return information when we have processed it. If your chosen substitute product is not in stock we will contact you to offer either an alternative or a refund.
This guarantee does not affect your statutory rights
Should your parcel be returned to us by Royal Mail and they state that you did not collect the package from the sorting office, a £5 administration charge will be levied to cover the handling of this order.
Send your return to:
Tights Tights Tights,
5 The Boulevard,
Metrocentre,
Gateshead,
Tyne & Wear.
NE11 9YN.
United Kingdom.
Delivery Delays
If an order is shipped by us, using first class mail service with Royal Mail, and is lost in the post, the customer must wait 15 working days for the UK and 25 for the rest of the world from the date of posting before claiming from us for the order.
Royal Mail stipulate that we wait this length of time and once we have shipped the order to you there is little we can do until this time has passed. Once it has passed we then have to go through the process of claiming from Royal Mail and will liaise with you, our customer, about this at each level.
We offer payment through credit and debit cards, Paypal and Amazon Checkout. Our checkout pages are linked directly to Paypal, Amazon and Sagepay who process our payments, we do not collect any payment information on our website. Your payment details are secure through the payment gateways provided.
The only details we hold are your order details, delivery details and your e-mail address. We do not and will not pass these details to any third parties.
As much as we endeavour to supply your purchases, orders may be refused if, payment cannot be authorised or if goods are no longer available or if pricing or product description is incorrect.
We aim to provide you with a relaxing, stress free shopping experience, you will find guidance throughout and descriptions will be clearly stated. Prices are shown in Great British Sterling Pounds inclusive of VAT. If you prefer to see your pricing in Euro's or US Dollars this can be altered next to the basket logo (at the top right hand corner of the page) by clicking the required currency. This will change all prices to your required currency.
You may find our Hosiery Terms Explained page helpful if there are any terms used which you are not familiar with, they can be found by clicking here.
By Email:
Customer Enquiries: Contact Form below.
Returns: Contact form below.
By Phone:
UK Customers: 01670 503709
International Customers: +441670 503709
Our office times are: Monday – Friday: 10:00 – 16:00
By Post:
Registered Address:
Tights Tights Tights
3B Coopies Field
Morpeth
Northumberland
NE61 6JT
We are striving for constant improvement, your feedback is very important to us!