• We accept PayPal only.
• We ship to eBay's address ONLY. Please make sure your address in eBay is matched with your shipping address.
• Please make the payments within 7 days of your purchases to avoid eBay Unpaid Item Assistance turned on.
• If you have bought multiple items from us, you can send us one payment for all the items instead of paying for them individually. When you click the Pay Now button, eBay will automatically determine if there are other items you have won or purchased from us and will combine them for your review.
Note:
• Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
• Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
• 100% Brand New Original Package.
• All the items will be shipped out within 3 business days (excluding weekend and holidays) by Airmail after payment cleared.
• We try our best to provide you the most reliable, affordable way of shipping service. But we can't guarantee the delivery time frame if the post office has any unexpected delays due to holiday, weather, customs, or other conditions.
• If you can't get the items within the reasonable time frame, please contact us to solve the problem. We will refund or resend. Your money is really safe.
• Please choose some local sellers, if you can't wait patiently in the shipping time we declared.
• If you need Express Shipping, please contact our customer service.
• Your satisfaction is our first goal. Buy with confidence!
• Return accepted within 30 days after parcel arrival.
• If you got the wrong items or defective items, kindly send us pictures via eBay message, we will fix the problem quickly.
• Items must be returned in same condition and packaging as sent. Please contact us before return.
• We will refund or give you a replacement after receipt of the item.
• Buyer should pay return shipping charges.
• We will leave positive feedback after receiving the payment.
• We would like to earn your positive feedback and 5 star DSR rating , if you are satisfied with our item and service. Your action will help us offer our milk and bread.
• Our goal is to make sure you are a happy buyer and pleasant shopping with us. Please email us before leaving any 1, 2, 3 or 4 ratings, neutral feedback , negative feedback or open any eBay or PayPal dispute. We understand the concerns and frustrations you might have, and will do our best to resolve the issues. Please give us the opportunity to resolve any problem, 100 % Satisfaction Guaranteed.
• Our working time: Monday - Saturday, 9:00 AM-6:00 PM (Beijing time).
• If you have any questions, please feel free to contact us via "Ask the Seller Question" or eBay message, We try our best to reply to your emails as soon as possible, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. We will respond you within 24 hours except Sunday and Chinese holidays.
• If you can't get any response within 24 hours, please check if any messages left in your spam or junk box of your mail address. If there aren't any messages, please resend the message to us, sometimes eBay may fail to deliver the message.
• We do try our best to serve you, but sometimes something just happened, only through our nice communication, we can make things better!