Shipping
- Postage and packaging charges are FREE for the UK, £1.00 for the rest of Europe and £2.00 for the rest of the World.
- We can combine multiple auction wins within one shipping. Please purchase all your items FIRST, and then pay with Paypal or wait for us to send you an invoice.
- We aim to send all products within 24-48 hours of receipt of payment, but we cannot be held liable for any delays caused by the post office, vacations, bank holidays, bad weather etc.
- We typically have 2 post drops per day (Monday - Friday) and one on Saturday. If you wish your item to be posted on the day of purchase you have to complete the check-out process (fully paid) by 4pm (Mon - Fri) and by 10.30am on Saturday
- Products will be sent as a FIRST CLASS delivery (1-2 working days within the UK), Jackets and Trousers will be posted as Standard Parcel (3-4 working days) unless specified differently
- In the rare occasion that the item can't be sent from our UK head office (due to availability or holiday) we reserve the right to ship from our German office. In this case the item would take a few days longer to arrive.
If you are awaiting the delivery of your product, please allow the following waiting periods to pass BEFORE contacting us. In most cases delivery is only delayed by the post office and the items will arrive:
- UK – 7 days
- Mainland Europe – 14 days, except
- Italy, Spain, Eastern Europe – 21 days
- Worldwide – 28 days
If you are not satisfied with any aspect of the product or service – please CONTACT US before giving negative Feedback. We try our best to resolve any issues.