• All listing descriptions as indicated above are based on manufacturer’s packing information. Please read through all descriptions and terms before placing a bid.
• We reserve all right to refuse high bidders having negative, hidden feedback, all non-registered bidders or bidder with unpaid history.
• Bidder must agree our total price = [product price + postage fee + insurance fee (optional)] before bidding.
• Please DO NOT bid if you don't agree with our terms.
• We accept Paypal payment only!
• If you have no Paypal account, then you still can use your credit / debit cards to pay via Paypal.
• If you paid by e-cheque via Paypal, we will send the item(s) to you after the payment was cleared. It normally takes 5-7 business days for payment processing.
• Payment is expected to be completed within 3 days after auction closed. Unpaid auction will be forfeited and eBay may suspend unpaid buyer account.
• Import duties, taxes and charges are NOT INCLUDED in the item price or P&P charges. These charges are the buyer’s responsibility.

• Item(s) will be shipped out within 2 working days (expect Public Holiday and Weekend) after receipt of a verified payment.
• No local pickups are allowed.
• It normally takes approximately 12-22 working days (expect Public Holiday and Weekend) for arrival after receipt of a verified payment. 
• It is highly recommended the buyer to pay insurance if the buyer wants the item being insured. We are not responsible for any loss of the mail if the item is not insured.
• We only ship the item(s) to the address according to eBay information. Buyer should make sure their shipping information (include door no and shipping address) in eBay platform is correct. We are not responsible for any loss of the mail if the shipping information is incorrect.
• We do not ship the item(s) to P.O. Box. We will not take any responsibility for the loss of the mail if buyer insists on shipping the item to P.O. Box.
• Please contact us in the period of 10 to 20 days from dispatched if you don't receive the item(s). Otherwise, we would assume that the item(s) has been received.

• All transactions are final and no refund will be given. The only case to return the item is the defective or wrong item.
• Defective or wrong item will be offered replacement only, no refunds or credits will be given.
• All defective situations must be reported within 3 days upon receipt of the items. After our confirmation of item returning acceptance, the item must be returned as a resalable appearance with original packing to our side within 28 days from the date of our confirmation of item returning acceptance.
• All returned items must be marked with eBay ID, buyer email address, item number and returning reasons (in English) for our process. It may take up to 5 working days to process the returned item(s) after receipt. If you do not mark above information for us, we are not able to follow up your case.
• Buyer should be responsible for the shipping fee of returned item(s), and we will bear the postage fee of resent item(s).
• Shipment fee and insurance are not refundable in any case.
• All sales for personal care product are final, returns are not possible due to hygiene reasons.

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• We are a trading company which aims at providing the supreme-service but at a reasonable-price shop where the global community can enjoy the freedom to shopping throughout our shop.
• Our office hour is MONDAY to FRIDAY, 09:00 - 18:00 (GMT+8:00). Please contact us if you have any inquiry or suggestion. All questions will be replied within 2 business days.
• We are also a eBay professional seller that is very much willing to comply to Right Owner's interest and policy. Please kindly contact us instead of eBay if you think we are in violation of your interest and we will take the action immediately.

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How To Contact Seller For a Faster Solution?

In order to achieve “win-win” business, we advise communication by eBay message before leaving feedback if there are any problem. Please follow the below instruction to get a faster solution:
Step 1: Click "Contact Seller";
Step 2: Select a topic: Please choose the option "I have a question about using my item or I want to send the seller a message";
Step 3: Click "Continue";​
Step 4: Enter your question in the dialog box;
Step 5: Click "Send"​
Step 6: Please be patient to wait for our response and all questions will be replied within 2 business days. Please note that the above workflow is the fastest way to reach a solution.

Once the item was arrived at a satisfactory condition, please leave us a POSITIVE feedback with a "PERFECT 5 STARS" Details Seller Ratings (DSRs) and we will do the same for you.